Hi I have been pulling my hair trying to read forums and find the correct solution to my issue. Whenever I connect to the computer whether its on "charger only", "disk drive", or whatever, it still doesn't allow me to access my sd card. I've tried the following: 1. uninstalling doubletwist 2. connecting, going back from charger only to disk drive. 3. ejecting the removable hardware and switching from charger only to disk drive and still nothing. If anyone can help me, I would greatly appreciate this. Thank you!