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SD card / music issueSupport

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  1. farmerwardy

    farmerwardy New Member

    I am having a few issues with music on my fone (htc sensation xe) running jellybean

    I copy music via us to my sd card (8gb). It works for a while. But if I clear my temporary data the phone erases all my music. I have astro file manager and that us showing the music folder as empty too as I thought it may just be the standard music playing software.

    Any idea why this is happening? Is the phone recognising mp3 as a temp file? ,a potential fix (without installing anything unnecessary)

    Hope it can be sorted, I'm not due an upgrade for a long while.

  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    welcome to the forums!!!!!!!!!!!

    i moved you to the sensation xe forums. folks here more familiar with your phone might be able to help you better.

    curious, does your phone have an internal sd card (its not really an actual sd card)?
  3. farmerwardy

    farmerwardy New Member

    Thanks for the welcome, It has an internal memory as well as a removable micro sd.
    The removeable sd is where my /Music folder. (that keeps being wiped is.
  4. farmerwardy

    farmerwardy New Member

    No ideas at all then...
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    sorry been out for a bit.

    so when you move music files from your pc to your sd card, can you see it via a file manager from the phone? your internal memory and sd card might be labeled sd card and sd card0, correct?

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