sd card problemSupport

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  1. automan1

    automan1 Member

    had my s4 with 4.3 rooted and didn't notice for a couple days
    i can no longer load photos or anything else to my sd card
    i can only use drop box.why would rooting the phone cause that
    if in fact it did.thanks for replys in advance.if it makes a difference
    it's tm

  2. ironass

    ironass Well-Known Member

    Thank you for your post.

    There are currently 23 different models of the Samsung Galaxy S4 and over 1,000 different stock Samsung firmware versions, worldwide, covering 3 different Android platforms. Not all issues will affect all models or firmware releases and your answers to the following question/s will help in the forum's answers to your specific query.

    #1 Could you post your Model number and Android version...

    To locate these, go to...

    Settings > More > About device > Model number and Android version

    This will give you the model of Samsung Galaxy S4 that you have and which Android version you are on.

    #2. Your current Firmware, (not just Baseband), version .

    To locate your current firmware version, go to the stock, Samsung, dial pad and type in...


    This will give you your, "Version", details in full, usually 3 lines of information, AP: CP: CSC:, which may all be relevant.

    *** If code *#1234# has been disabled on your firmware, you can download and install, free from the Play Store, Phone Info and it will give you, under Firmware Info... PDA, Baseband, CSC, versions.

    #3. Also helpful would be your carrier, (service provider), location, (UK, India, Russia, USA, etc: ), and if your phone is rooted or not and running a custom ROM, (give details).

    Thanks. The above helps us to help you and hopefully someone will be able to reply to you shortly. :)

    For more information, see,

    (Tip: You can go to the green bar at the top of this forum and click on, "User CP", which will take you to your User Control Panel and then select, "Edit your details", under the heading, "Your profile", on the left hand side. Here you can fill in your model and firmware under, "Current devices", in, "Additional Information". This ensures that your device details are shown under your user name on the left, in every post you make. You can update this as often as you like and will help other users immediately identify your current phone and firmware details.)
  3. automan1

    automan1 Member

    thanks for the info but i just took the sd card out and reformatted it and its working fine ,i don't know why but it works.the funny thing is 2 more s4's in the house had the same problem ,reformatted and it works fin.4th one is still working without reformatting.thanks again

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