I'm not a big fan of annoying bugs in consumer products. However, they happen even to the best of companies. This is where quality companies and lousy companies get separated. The quality companies forward the bugs to the software development department so that these issues can be tested, replicated, verified, and ultimately fixed. What I'm asking is that anyone here who is experiencing the bump charge issue to please follow the below link and report your issue to HTC's support. Ultimately, I'm hoping that enough here do it so that HTC is forced to acknowledge the issue and test it, as the responses they've given me so far have indicated that they do not want to acknowledge it. HTC Mobile Phones - Customer Service - E-mail Support At the very least, we can compare responses from support reps if we get enough participation. Win win, as we either get acknowledgment from HTC, or pure comedy from their support reps. One last thing though, please be polite (at least initially) with the reps and focus primarily on the issue that needs to be fixed, rather than using this as a "prank call." Please post a response if you are experiencing the issue and if you have sent an email to CS. Once we get a few sending the email, we'll start comparing responses. If you did not send an email, please do not respond, this way, if there's no interest in doing it, the thread dies and falls off the main page.