Seidio made a packing mistake (*Guide changed title).Accessories


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  1. septimas

    septimas Member This Topic's Starter

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    Yep, Ordered one of their screen protectors, and it shipped, as i waited being very careful with my phone, the package came, i opened it up, it had

    A cloth to wipe the phone, to get rid of smudges before applying screen protector, a card with directions,
    but wouldn't you know, they did not include the actual screen protector with it......
    Fantastic.
     

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  2. parkschr

    parkschr Well-Known Member

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    That's crazy! :eek: Have them send you another one.
     
  3. killadanny

    killadanny Well-Known Member

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    Im sure if you contact them and let them know what happened, they will send you a new one.
     
  4. Kelmar

    Kelmar Done by choice VIP Member

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    +1


    Not saying this is the case or not because I don't know. But standard rule of thumb should be to contact the company before complaining about the company. Give them a chance THEN complain if they don't help.
     
  5. Heelfan71

    Heelfan71 Well-Known Member

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    umm, that is not a scam. that is a mistake
     
  6. necosino

    necosino Well-Known Member

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    Sounds more like a mistake than a scam. Call them and see if they'll overnight a new package.
     
  7. Steven58

    Steven58 Reformed PH VIP Member

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    Edit: I just changed the title to omit the slander part. Carry on.

    That's not a scam, that's an oversight. Using strong language against an individual is not allowed according to forum rules (read them, please), but it is not specifically mentioned with reference to a company. Seidio is an honorable company and they are represented here by @seidioseidio so I am going to refer this post to the forum seidio rep. In the future and in general, in your dealings, please refrain from passing judgement on a person or a company before giving them a chance to make typical, normal and ubiquitous human error right. I'm going to pass this message onto seido and also recommend this thread be ruled upon by the mods.

    Thank you

    Steven
     
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  8. parkschr

    parkschr Well-Known Member

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    Very good point sir.
     
    Steven58 likes this.
  9. septimas

    septimas Member This Topic's Starter

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    Sorry if it came out wrong, im just a bit flustered as i was waiting for about a month in backorder, and then this happens lol.
     
  10. seidioseidio

    seidioseidio Well-Known Member

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    Hello,

    Sorry for the issue and we would like to help! Please check your PM and we will make sure that it is taken care of.

    Regards,
     
    necosino likes this.
  11. septimas

    septimas Member This Topic's Starter

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    Yep, They just said they replaced it and refunded, Thanks.
     
  12. necosino

    necosino Well-Known Member

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    Now THAT's customer service! :D
     

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