Support Sending in broken ultra after insurance claim

Discussion in 'Android Devices' started by SigNu747, Sep 14, 2012.

  1. SigNu747

    SigNu747 Member
    15

    Jul 16, 2012
    22
    0
    15
    Returning my ultra w/ broken screen, have the new one in hand.

    How do i unroot and wipe this device clean of all data and preferences before dropping it in the mail?
     

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  2. xaelith

    xaelith Well-Known Member
    113

    May 19, 2012
    568
    265
    113
    Male
    Electronics assembly
    Utah
    How bad is the screen broken? If it's to where you can't get around on the phone, then there's no need to unroot, as insurance/Samsung will have to completely re-flash the phone and install a new screen before they can do anything with it.
     
  3. xaphiddy

    xaphiddy Member
    15

    Sep 17, 2012
    23
    0
    15
    I gave Sprint my phone rooted after it stopped charging and they took it without mentioning it. The guy scrolled through my apps and everything.
     

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