Support Serious Issue ***Serious Help Needed***

Discussion in 'Android Devices' started by Marc Wonderland, Jan 18, 2012.

  1. Marc Wonderland

    Marc Wonderland Well-Known Member
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    Apr 11, 2010
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    I am having serious issues with my phone. I am not sure if it is a battery issue or if it may be a phone virus.

    I downloaded the Avast virus protector app for my phone from the market. I noticed after I downloaded it that the battery life on my phone would die a lot faster than normal. I was already having battery issues but with that app the battery would die an hour after I fully charged it. It was absolutely ridiculous. So after a few days I uninstalled it.

    Now after I uninstalled it, the phone has a serious problem with staying on 2 minutes off the charger. It will be fully charged and after a bit the phone will just shut down. I turn it back on and look at the battery level it shows in the yellow this is after several attempts to get it past the splash screen. I then plug the phone in and it will show battery level somewhere between 70 - 80%.

    Anny suggestions on of this is a battery issue or if it is a virus?
     

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  2. Crashdamage

    Crashdamage Well-Known Member
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    Feb 25, 2011
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    Mostly retired
    Kansas City, Mo.
    It is NOT a virus. There are no Android viruses. Antivirus on Android is a complete waste of time and may actually cause problems. There is Android malware, but that's another matter.

    That said, it does sound more likely you have a battery problem than a software problem. Probably the only way to know for sure if it's the battery is try another one.
     
  3. Joe Dirt

    Joe Dirt Well-Known Member
    93

    Sep 1, 2010
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    work for the man.
    TEXAS
    Agreed, sounds like a crapped out battery.
     
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