Serious sound problemsSupport


Last Updated:

  1. lsutiger

    lsutiger Active Member This Topic's Starter

    Joined:
    May 4, 2010
    Messages:
    25
    Likes Received:
    3
    I searched the forum, but could not find a problem similar to mine.

    I just started having sound problems. The ringer cuts out. When playing any type of media, it will play the first few seconds of it then go silent while the player is still running. All of my notification may or may not play, or will play slightly distorted. The volume is not set too high. And I have plenty of storage space on both phone and card.

    I was thinking of resetting to factory default. If I do that will I have to reactivate the phone?
     

    Advertisement
  2. MahaloCat

    MahaloCat Well-Known Member

    Joined:
    Aug 3, 2010
    Messages:
    1,934
    Likes Received:
    460
    No you wont have to reactivate the phone....Try a Battery Pull - And try wiping cache - there are a few one click cache wipers on the market.
     
  3. lsutiger

    lsutiger Active Member This Topic's Starter

    Joined:
    May 4, 2010
    Messages:
    25
    Likes Received:
    3
    Thank you for the reply. I tried clearing the cache of all apps then pulled the battery. I got through one video. The second, the sound stopped about 3 seconds in.
     
  4. chawski

    chawski Well-Known Member

    Joined:
    May 19, 2010
    Messages:
    525
    Likes Received:
    36
    youve got a software issue with the phone. id call sprint
     

Share This Page

Loading...