Setting up email questionGeneral

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  1. jbm10

    jbm10 New Member This Topic's Starter

    Dec 10, 2009
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    Just recently bought my droid eris and I have been trying to set up the email on my phone.

    On the home page of the phone I click mail and then it asks me to choose a mail provider. I click microsoft exchange activesync. I then enter my email and password and hit next. A new screen shows up and it has domain and user name as a box now. I hit next and it takes me to the next screen with a server address box added.

    I then hit next and a error screen pops up and says authentication failed. Please verify username and/or password.

    I'm just wondering if there is anything I need to put in those extra boxes that come up or if there is anything I'm doing wrong.

    Anything would be a great help thanks

  2. dragonbro

    dragonbro Well-Known Member

    Dec 9, 2009
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    Do you have a non-exchange account you can use? Start with something simple like your Gmail account or other POP3.

    For the exchange account you will need the other can check with IT department at your work. Good luck

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