She fell...General


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  1. Pebbies

    Pebbies Member This Topic's Starter

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    I admit my visits to this site have dwindled a great deal since launch, but I'm back for moral support...AGAIN. My beloved phone took a tumble down some stairs Saturday night. She's gone, and now I must wait for Asurion to call me back when phones are in stock. I can't even look at someone else's phone w/o being upset all over again.

    Sorry, just needed to get it out...:(
     

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  2. Old Member

    Old Member Well-Known Member

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    Pebbies you have to keep calling Asurion daily to check and see if they have one in. I didn't do that and relied on them to call me when they were in and it never happened. People that turned in a claim after I did got their replacement phone before I did because they called all the time. Don't be afraid to ask to speak to a supervisor when necessary. As you can probably tell I am TOTALLY unimpressed with Asurion. Good Luck!
     
  3. Pebbies

    Pebbies Member This Topic's Starter

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    Thanks! I was actually planning on calling after work today--wonder if I'll have any luck getting a new handset.
     
  4. Ufkal

    Ufkal Well-Known Member

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    keep the faith. I usually have no problems with Asurion. They have always treated my right.
     
  5. Pebbies

    Pebbies Member This Topic's Starter

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    Okay, I just called & got a recording stating my phone's on backorder...blah blah blah

    I'll keep trying. I realize now just how much time I spent on my phone....how'd I ever make it without her before??
     
  6. THCincredible

    THCincredible Member

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    I know exactly how you feel. I watched mine get run over in the street the other day. I didnt realize how attached I would become to the phone and its capabilities! I had insurance with square trade but decided to go ahead and buy a new one until the check comes in to re-imburse me. It was a hard 3 days without it :p Hang in there!
     
  7. Dex

    Dex Well-Known Member

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    I got one of the Nexus One sleeves for my Incredible and I keep it in that constantly. It keeps the screen some being scratched and various other dangers if it ever goes in my pockets. The other day I dropped my phone from about 4 foot onto concrete screen up. It was in the sleeve and took zero damage. The sleeve got a little dusty, but whatever.

    I recommend investing in one. Unless you're losing it and fumble it out of your hand, it may very well be a life saver. It isn't doesn't add bulk to it when you hold or talk on it. I love mine.
     
  8. Pebbies

    Pebbies Member This Topic's Starter

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    Thanks Dex! I'll definitely add extra padding to the next one.
     
  9. Pebbies

    Pebbies Member This Topic's Starter

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    That must've been horrible! I didn't even know my phone was a casualty until everything else was gathered. Asurion said the typical wait time is 3-7 days...I'm obviously hoping for a 3 day window, lol
     
  10. URNotEntitled

    URNotEntitled Member

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    I feel for ya. The wife dropped mine and destroyed it last week. No insurance, so I've asked my lawyers to insist on the full cost of a replacement phone in the divorce settlement. :mad:

    Good luck!
     
  11. TheCowGod

    TheCowGod Well-Known Member

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    lol
     
  12. Pebbies

    Pebbies Member This Topic's Starter

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    LOL! I didn't ask for a divorce, but I'll swap phones if things don't work out with insurance.
     
  13. rob316

    rob316 Well-Known Member

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    Pebbies likes this.
  14. TheSultan

    TheSultan Well-Known Member

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    Pebbies and ACD168 like this.
  15. Pebbies

    Pebbies Member This Topic's Starter

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    Just a quick update, checked online this morning and got the whole "back order" message...called and got the same thing. I waited for a rep to request a similar phone and......WOW the Incredible is in stock *who knew* :rolleyes:. Of course I'm having it shipped to me @ work tomorrow, but she couldn't tell me whether it's new or refurbished.

    My fingers are crossed for a new one, but I'll be pretty happy with a refurbished one as long as there aren't any issues with it. Thanks for the smiles and laughs! :)
     
  16. Pebbies

    Pebbies Member This Topic's Starter

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    My brand new replacement came yesterday--well I assume she's new...a very pleasant surprise. I promise to guard her with my life! :D
     
  17. rushmore

    rushmore Well-Known Member

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    Drops are why I like the silicon case on mine. When these things hit on the corner, most of the energy transfers to the display module. I have dropped mine twice and I am sure mine would have been toast as well.

    Ordered the Seidio 3500 battery and will modify a silicon case so the bezel is still protected (most important area to protect for falls).
     
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  18. AttorneyIncredible

    AttorneyIncredible Well-Known Member

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    not sure why everyone doesnt have some kind of case on these phones. At a minimum put the verizon clear case on.
     
  19. Pebbies

    Pebbies Member This Topic's Starter

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    There was a case on the phone, but I don't expect a case to protect a phone from a person landing on it after a bad fall. Thanks tho!
     
  20. AttorneyIncredible

    AttorneyIncredible Well-Known Member

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    dont see that mentioned in your original post.
     
  21. Pebbies

    Pebbies Member This Topic's Starter

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    When I mentioned adding extra padding, I meant in addition to what was already purchased.
     
  22. Old Member

    Old Member Well-Known Member

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    I had the EXACT same experience with Asurion. It took me a few supervisors before they "found" one they could send me. Congrats on the new phone.
     

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