I just tried as well. The first guy didn't even try he just said it was pre order only online. The second time I got a lady that had never heard of the phone. She found it and told me the price an starte to place the order. She got so far in then the system popped up and told her it wasn't available until the 29th. She had never heard of the phone so she wouldn't know the date unless the system told her. I heard her reading it as it popped up.