many of you have seen my posts. And Having the S3, going back to my 4s and now having my 5... I'm posting out of frustration. Long story short... and told again, went back to iphone now owning the 5. This is NOT a comparo-post. During all this, and my honest attempt at the S3, my wife kept her S3 and actually liked it better. Jump ahead to last Thursday. Her S3 while typing an email just went blank and locked her out. She couldn't restart it with the power button, nor could she get anything to reset. When I got home, I pulled the battery and bam... Came back to life upon replacement. I had hoped it was just a fluke. It's happened 3 times since. the last application she downloaded was 3 weeks ago and long before the shut downs began to occur. At most, she has wallpaper and ringtone apps. I took it to Verizon today, in it's locked condition. They said they had no idea and that everything looked fine. They couldn't get it to come on without a batt pull. They ordered her a new phone and we have to wait 5 days. here is the frustration. I've had 5 different Android based phones not including the S3. this has always been the problem. Lockups, batt pulls, potential harmful garbage in apps... It really just pisses me off. Now it's my job to get my wife back up and running on the S3 when it comes in. she's got to go get all her apps again, and who knows, the phone could do it again or have other problems as it's probably going to be a reconditioned phone. she's had the phone for exactly 5 weeks. I've been on this Android rollercoaster for several years until I went iOS. Surely, this would have gotten better over time. I'm sure that I'll get flamed for this post, and everybody will say that "my phone is fine and it's never happened" I CALL BS! We can't be this unlucky with Android. No, we don't have any big power lines around our house and we don't have ghosts runningn loose in our home Guess we'll see what happens with the next phone. PISSED OFF!