Over on Sprint's Facebook page, there is some guy lurking around commenting on all of the angry posters who are complaining that the update has caused many problems. He is saying that we should have all done a factory reset, and than went ahead with the upgrade. Is this true, or is this dude just blowing smoke up our asses? It doesn't make sense, how would a reset affect the upgrade? The only difference would be the phone getting the upgrade with a bunch of apps installed and a bunch of tweaks done, vs. having a fresh phone. Experts chime in, and also chime in if you wiped your phone prior to the 2.1 upgrade.