Sidekick 4G freezing?Support


  1. KidZgOt5waGG

    KidZgOt5waGG Member

    My device started lagging and everytime I hit the home button it would go to a blank homescreen and freeze there for a bit then jump back to the normal home screen. I deleted some media and apps and the problem went away. Does it have anything to do with memory? Advice... Noob here.

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  2. Joe Dirt

    Joe Dirt Well-Known Member

    It could have been an app not playing well with the system. Some apps can be troublesome.
  3. cyberstoic

    cyberstoic Member

    My wife's does the same thing. A casual look on google reveals that this appears to be a bug in Samsung's modified touchwiz that is running on this phone. My wife's sidekick4g freezes like that at least 5 times a week, and sometimes several times/day. I have factory reset it twice and not loaded any apps back with no effect. I have swapped out the sd card, which also had no effect. Samsung needs a bug fix for this as they were not ready for prime time with this kind of bug that needs a battery pull multiple times weekly.
  4. sensesfail99

    sensesfail99 Well-Known Member

    I think they'll address the issue with the first update, but that doesn't mean it willl fix the problem. The "addressed issue" is usually just them acknowledging they have a problem and didn't really fix it.
  5. chcknparmesan

    chcknparmesan Member

    Mine freezes up all the time. Grr.

    I think I'll be known as the biggest Sidekick 4G hater on here very quickly....
  6. ncmacasl

    ncmacasl Well-Known Member

    Mine freezes up a lot too.
  7. Uncompahgre

    Uncompahgre New Member

    Called Technical Support, they advised me to back up my data and factory reset..


    Really? Like I couldnt have tried this myself?
  8. mwl1119

    mwl1119 Well-Known Member

    And if that don't work the ******s will have you do it again
  9. Tinadav

    Tinadav New Member

    :mad:I've had mine since June and it has started freezing up quite a bit. Earlier I simply tried to return a phone call and was sent to messaging, home page, black screen, messaging and back to black screen. WTF?? My old Sidekick LX was quick, reliable and I could make phone calls and send text message in just seconds.
  10. Lucky1472

    Lucky1472 New Member

    I got my sidekick 4g when it first came out and had no problems but in the past few weeks my phone will freeze up on me, when I go to reply to a text, I touch the text and then the screen goes black and then goes to the home page or when I try to scroll through the menus it will freeze for a couple of seconds. I have to take my battery out for it to work again and then after I take the battery out I get text messages that were not being sent or emails. Does anybody know what I could do to fix it? HELP!!!
  11. Pira

    Pira Member

    i got the update thought that didnt really fix much, just removed the VERY HANDY data toggle on the power button -___- they need to release an update to the update :(
  12. ncmacasl

    ncmacasl Well-Known Member

    Here is a Free MarketApp "Quick Settings" that has a very convenient Data On/Off Feature as well as MANY other handy features - I use it daily and assigned it a Jump Key. (it also saves a shortcut to the notification bar)

    https://market.android.com/details?id=com.bwx.bequick

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