I know this topic is probably floating around out there somewhere, but I wanted to put it out there as it almost scared me away, but turned out to be a non-issue. While at my house and playing with both the Incredible and X, I noticed that the Incredible had only one bar, while my X had full signal. My first reaction was, "I can't keep a phone that has poor service at my house!" But after looking into it further, I found that the dbm was almost spot on for both phones. It turns out, it's probably a software issue regarding displaying the bars rather than an actual signal problem. My call quality has been great so far with no issues. Hope this helps someone!