SIM1 is disabled? Please Need Help.Support


  1. mru3318

    mru3318 New Member

    SIM1 is disabled after using a secrete code *#*#4636#*#* and change set preferred network type to GSM/CDMA auto (PRL) (after restarting mobile). It automatically set to a network type unknown. When I try to enable SIM1 to menu > settings > dual sim settings > configure dual card > sim 1 card it gives me error message "the process has stopped unexpectedly please try again".
    I tried every thing
    1)apply factory update.
    2)Reset factory setting.
    3)Wipe cash partition and then apply factory update.
    4)Wipe data/factory reset.
    Any suggestion............ Please Need Help.:confused:

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    Vivek454 likes this.
  2. iAmRahuldey

    iAmRahuldey New Member

    I faced the same problem,try this:
    Go to Settings>Wireless and networks>Mobile Networks>Dual Sim Settings
    Select Network Mode for your SIM1, and select the option 'GSM only' instead of
    'GSM/WCDMA auto mode'
    Keep 2 sim are in GSM only mode unless you are using a WCDMA network
    Restart and the problem wont be bothering you anymore:)
  3. mru3318

    mru3318 New Member

    Not able to access Network Mode for SIM1 thank's!:(
  4. abhilek

    abhilek New Member

    I am havin the same problem isn"t there anyone on this forum who can resolve this freakin problem ??
  5. refamarc

    refamarc New Member

    please help... me too..
  6. Ove

    Ove New Member

    I have the same problem, when i try to activate sim 1, phone says: Subscription 1: Deactivate not supported

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