10:09:09 AM :
Connected to sprint.ehosts.net10:09:09 AM :
Session ID: 23698210:09:09 AM :
Paul Lewis: Initial Question/Comment: When is the 2.1 update coming out for the htc hero?10:09:15 AM :
Please wait and the next available specialist will be with you shortly.10:09:20 AM :
If you are chatting today for Technical Support, please call (888) 211-4727.10:09:20 AM :
Jack H has joined this session!10:09:20 AM :
Connected with Jack H. Your Reference Number for this chat session is 236982.10:09:20 AM :
Thank you for contacting Sprint. My name is Jack H.10:09:30 AM :
Jack H: Hi.10:09:34 AM :
Paul Lewis: hello10:11:14 AM :
Jack H: Please allow me a few minutes.10:11:25 AM :
Paul Lewis: Alright10:11:39 AM :
Jack H: Thanks for staying online.10:12:30 AM :
Paul Lewis: Yup10:12:49 AM :
Jack H: There is no fixed date for 2.1 update for HTC hero as yet, however its expected to be launched may be in a couple of months.10:13:30 AM :
Jack H: When ever its launched, you will come to know about it from the Sprint web site.10:13:30 AM :
Paul Lewis: Really? damn. Do you know a tenative date for the Evo 4g?10:14:50 AM :
Jack H: Yes, the tentative date for the EVO 4G is coming December.10:15:15 AM :
Paul Lewis: Your site says coming summer 201010:15:26 AM :
Paul Lewis: December is in the winter...10:16:25 AM :
Jack H: Yes, its summer .But may be delayed. But December is the maximum.would be launched before that.10:16:40 AM :
Jack H: Please wait a moment.10:16:44 AM :
Paul Lewis: ok10:18:35 AM :
Jack H: Please visit the following link for the details of the EVO 4G, and get registered there.10:18:54 AM :
Jack H: Sprint - HTC EVO? 4G10:18:57 AM :
Paul Lewis: Already did...10:19:10 AM :
Jack H: OK.10:19:29 AM :
Paul Lewis: I will be buying this the day it comes out.10:19:50 AM :
Jack H: That is great.10:20:20 AM :
Jack H: Please keep contacting us and our web sites for the latest updates.10:20:51 AM :
Paul Lewis: Also I think Sprint should try to get this phone out soon because there are is alot of talk on fourms of people switching to verizion if you take too long...10:22:24 AM :
Jack H: I understand that and I am putting a special note on your account, also I am forwarding your valuable suggestions to the higher authorities for the quick action.10:23:03 AM :
Paul Lewis: Alright, what do you mean by a special note?10:24:10 AM :
Jack H: Note means you will be given every time an information about the EVO 4G , when ever you contact us.10:24:30 AM :
Paul Lewis: ok thanks.10:24:45 AM :
Jack H: Is there anything else I may assist you with?10:24:52 AM :
Paul Lewis: nope.10:24:56 AM :
Paul Lewis: Have a good day.10:25:11 AM :
Jack H: Thanks for contacting us.10:25:21 AM :
Jack H: Have a great time.