Slide Mechanism...Is Yours Loose???Support


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  1. toyman317

    toyman317 Well-Known Member This Topic's Starter

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    My phone is just great except for one thing...the top piece is slightly loose...loose enough that it rattles some when I tap the screen. There is definate play in all directions. I am very careful with my phone and do not use the slider unless I intend to use the keyboard. My wife's, on the other hand, is very tight. No significant play at all. They were both bought on launch day.

    I saw a new one the other day and it was super solid so I am just wondering what everyone's experience is with this. I went to Best Buy and showed the phone to the sales rep and she said it is normal. I don't agree and find it unacceptable but she wouldn't exchange the phone with another. I was pissed to say the least. So is this something that will naturally loosen up in a couple weeks and is happening to everyone's phone or is it only mine?
     

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  2. jxr94

    jxr94 Well-Known Member

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    This is a pretty common problem with spring assisted sliders. Don't have an epic, but had a moment, and eventually my slider got loose, but if its that loose i recommend you take it back and get a new one. Always happens though :(
     
  3. Kelmar

    Kelmar Done by choice VIP Member

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    Mine has a little bit of play... not enough that I'm going to worry about it though. :)
     
  4. Android XTC

    Android XTC Banned

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    Mine too and I looked at the display at the sprint store and it wiggled a bit also.
     
  5. toyman317

    toyman317 Well-Known Member This Topic's Starter

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    At the store, I had them take one out of the box and it was tight as a drum. I don't remember if mine was that way out of the box or not.
     
  6. gt33

    gt33 Well-Known Member

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    Mine originally was but it loosened
     
  7. BrianFX

    BrianFX Well-Known Member

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    Received two, one is loose, other is rock solid (for now).
     
  8. EPICMAYHEM

    EPICMAYHEM New Member

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    mine has some play, too. It took about a week to loosen to the point where there is a faint sound and slight wobble.
     
  9. dbpaddler

    dbpaddler Well-Known Member

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    touch of play when closed but solid when open. That's been my experience with sliders in general. Anything more than a little play this early is surely defective.
     
  10. toyman317

    toyman317 Well-Known Member This Topic's Starter

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    I stopped by the Sprint store on my way to Best Buy where i got the phone. Sprint said it should be exchanged but they wouldn't do it and said BB had to. Exchanged it at BB and this new one is rock solid. I am wondering if the snap on case I used for a week did that to it. Wife didn't use one and hers is solid. Will post up how this one holds up.
     
  11. dbpaddler

    dbpaddler Well-Known Member

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    personally I think the clip on cases can put a little stress on the slider because they create separation in the two halves. Is it a big deal? Not sure, but I had one on my Moment and took it off after 3 days. I tend to just do the holster thing with slider phones.

    I remember the old Nokia days when it was simple to just buy replacement housings for your phone. Then it was easy to just go naked.
     
  12. bdforte69

    bdforte69 Well-Known Member

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    Don't judge the "loose-ness" by the display models in the store. Remember, every person that walks by the display grabs it and slides it open 3-4 times, of course it's gonna get worn out and loose! Out of the box it should be tight as a drum. If not, ask for another box.


    EDIT: I bought a belt clip type holster that my EPIC locks into. I think it might help protect the slider because when I'm not using the phone it is locked in place by the holster and can't slide open. Maybe being "naked" in a pocket it has a chance to constantly slip open and closed....
     
  13. mrvirginia

    mrvirginia Well-Known Member

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    i took mine to the sprint store to see if they could tighten it up a bit but they couldn't.
    then i just bought a case for it while i was there and now there's no play at all, even when the keyboard is out.

    they're sliders so there's gonna be a little bit of play there naturally. that's just how it is apparently
     
  14. gt33

    gt33 Well-Known Member

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    does the phone feel significantly bigger with a case on?
     
  15. JDubbleTrouble

    JDubbleTrouble Well-Known Member

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    I bought my epic friday its sunday night and its been loose since staurday mornig id say i played with it a bunch since it was brand new but not so much with the keyboard maybe it differs for some devices but mine definitely has more play than id like when the keyboard is out i just hope that it doesnt affect the screen like other sliders in the past other than that love the phone had a blackberry and miss nothing about it android is where you should be
     
  16. mrvirginia

    mrvirginia Well-Known Member

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    yup, it certainly does unfortunately. even though i wanted to rock it naked, it killing the keyboard play and protecting the phone isn't necessarily a bad thing.
     
  17. lxy33

    lxy33 Well-Known Member

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    What is considered "loose" ... my phone doesn't rattle or make noise but I do notice it's a little loose when you slide it. Is that normal? My boyfriend's Epic feels tighter, but that's because it has dirt! He's labor foreman and gets the phone dirty!

    My phone easily slides open...when I lock or unlock I always have to hold the phone tight so the slider wont' open, normal?
     
  18. ozosrt4

    ozosrt4 Member

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    Mine is loose and has a little rattle also, my wifes is a bit more solid.
     
  19. fisher1

    fisher1 New Member

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    Mine is loose after one week and it drives me nuts. This is the biggest reason why I was hesitant about buying this phone. My wife has a Captivate from AT&T and I love how much more compact that version of the Galaxy S is versus the Epic. Going to swap the phone for an Evo tomorrow as I just cant handle the looseness of the screen after one week of very delicate usage.
     
  20. DanInPompano

    DanInPompano Member

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    My girlfriend just got the Samsung Gravity T from T-mobile, another slider from Samsung. That thing is TIGHT, zero play whatsoever. I've had the Epic since day 1 and I must say, after feeling the slider on her new phone I am actually really disappointed in the amount of play on the Epic. I agree with the post above that said the clip on case is putting undue stress between the halves; I noticed that instantly - but even without, it's definitely a loose slider by comparison to others. Mine has also started to develop a bit of a rattle; when open, I can actually detect the front-to-back rattle of the screen.
     
  21. atattn

    atattn New Member

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    I emailed seidio and asked them to consider a keyboard lock on their cases. Just something small that you could slide off or on with one thumb. If anyone would like a lock on email seidio feedback@seidio.com and let them know. Who knows, if we hit them with enough suggestions they just might listen.
     
  22. dbpaddler

    dbpaddler Well-Known Member

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    said it before. a few dabs of crazy glue gel in a few spots will do the trick and is easily removable by some nail polish remover.
     
  23. hallucinate

    hallucinate New Member

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    my epic is just 4 days old and rattle enough to be quite unnerving. I actually worry the thing might break if i slide the keyboard out too frequently. should I see about an exchange or get device insurance? leaning towards both.

    I find I can push the edge of the screen up and to the left lightly to tighten it up while using. seems like I shouldnt have to, though!
     

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