Slow 4G LTE internet connection.Support

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  1. Costcosaurus

    Costcosaurus New Member This Topic's Starter

    Sep 12, 2012
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    About a week ago I noticed my phone's internet connection to the AT&T network has been extremely slow between loading pages. I've tried different web browsers, reset the phone, factory reset it, and it's still the same. My phone is under a family contract with AT&T and I am the only one in my family that has a slow internet connection.

    Anyone know how to fix this problem? I'm running the ICS update if that matters.

  2. maxmaxter

    maxmaxter Well-Known Member

    Jun 21, 2012
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    I had a similar issue a while back. I was being throttled because of my internet usage (above 3GB per month - for unlimited plan). It wasn't solving. I called AT&T and they told me to get a new sim card from them. So I went to the store and they gave me a new sim card (after me fighting with them... of course). I put the new sim in, and my speeds went up to normal again.
    I recommend not to even call. Just show up and tell them that the representative on the phone told you that is the ONLY solution. (worse case scenario, you got a new sim).

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