Hey!
I have a video snap that just shows a black screen. It loads up, and is the only snap that doesn't show (as the ones before and after this snap shows properly). I've uninstalled the app, deleted the data/cache, restarted the phone, tried opening it on 3G and I've logged in and out etc.
I know people have solved this issue by clearing the chat, but that removes the streak I have with the person, which is something I'd like to avoid.
I read somewhere on the snapchat support page that snaps that are 30 days old will expire and (I'm guessing) get deleted. Is this the only solution without getting rid of the whole conversation?
Thanks in advance!
I have a video snap that just shows a black screen. It loads up, and is the only snap that doesn't show (as the ones before and after this snap shows properly). I've uninstalled the app, deleted the data/cache, restarted the phone, tried opening it on 3G and I've logged in and out etc.
I know people have solved this issue by clearing the chat, but that removes the streak I have with the person, which is something I'd like to avoid.
I read somewhere on the snapchat support page that snaps that are 30 days old will expire and (I'm guessing) get deleted. Is this the only solution without getting rid of the whole conversation?
Thanks in advance!
