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So im downloading a software update...

I can't even update to ICS.Verizon is sending me a refurbished Lucid.lol :D

Yep, I've already had two replacements (even though I think their policy says you only get one). First one got bricked when we originally started trying to root the phone. Second one got 'bricked' when trying to run the updates. I *did* figure out how to revive it using the KDZ tool, but at that point I'd rather have a fresh phone, so I went ahead and swapped it out with the replacement they sent.
 
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