Soft Keys Not Lighting Up...


  1. Air

    Air Member

    I must be ignorant if somebody has posted something similar to mine but the soft keys on my Ally are not lighting up. And I realized this yesterday when I was in my friend's really dark room. She was trying to use my phone and the front buttons were just off. So I was wondering if there is any fix to this issue? Thanks in advanced! :)


    P.S. yes my physical keyboard lights up perfectly fine but I just don't understand why the soft keys don't light up.

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  2. GRZLA

    GRZLA Well-Known Member

    This happens when your battery gets low, its to save battery.
  3. Air

    Air Member

    Yes I understand that and noticed it does that but now the buttons don't come back on even when the phone is fully charged. I already turned it all the way off, took the battery out, reboot it about 3 times and they're still off :p
  4. xtcvapor

    xtcvapor Well-Known Member

    When you make a call, does the screen go dark? Or does it stay lit as you put it to your face? Sounds like a hardware issue if you said yes to either one... get it replaced under warranty
  5. PowerBomb

    PowerBomb Well-Known Member

    Good point. You're referring to the light sensor of course which is supposed to turn off the screen when the phone is held up to your face, etc. This leads me to ask, does the original poster maybe have some sort of case or cover on the phone? Can't block that top right corner of the screen, the phone won't ever know if you're in light or darkness.
  6. Air

    Air Member

    Yeah my light sensor works fine, it does turn off when I hold it or cover it during a phonce call but what I'm more concerned about is the soft keys on my phone.

    Does the light sensor have anything to do with those keys? And also no I don't have a case on, not even a screen protector over te light sensor area and it is not diry around that are.
  7. death2all110

    death2all110 VIP Member VIP Member

    Sounds like a hardware issue. But yes the light sensor up top does control those.
  8. Air

    Air Member

    Oh I see, well thanks everybody atleast I don't have to kill myself to get those working again :p

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