Support Software update - Processing Fails

Discussion in 'Android Devices' started by alleypeanut, Dec 10, 2012.

  1. alleypeanut

    alleypeanut New Member
    5

    Dec 10, 2012
    1
    0
    5
    Female
    Richards Bay, South Africa
    Hi. I have a Samsung Galaxy Ace Advance GT6800. I have a notification that I must update but when I confirm to update it says Processing Failed. Via Kies it says Your device's current firmware version is not supported to update firmware via kies. Can anyone help because I don't know what the next step is?
     

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  2. Ryuinferno

    Ryuinferno Well-Known Member
    43

    Jun 15, 2012
    126
    33
    43
    Easy...use ODIN to flash...google about that...and get your firmware from samfirmware.com...;)
     
  3. embeki

    embeki New Member
    5

    Mar 13, 2013
    1
    0
    5
    Female
    South Africa
    Hi Alleypeanut

    Were you able to sort your phone out? I have exactly the same problem (although I haven't tried Kies yet). Changing the firmware sounds like quite a drastic solution and not suitable for beginners.
     
  4. socrates0

    socrates0 Well-Known Member
    53

    Why not try the 'Over The Air option' to update. I did that in India as I didnt want to use KIES for Updating my firmware.
     

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