Software update - Processing FailsSupport

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  1. alleypeanut

    alleypeanut New Member

    Hi. I have a Samsung Galaxy Ace Advance GT6800. I have a notification that I must update but when I confirm to update it says Processing Failed. Via Kies it says Your device's current firmware version is not supported to update firmware via kies. Can anyone help because I don't know what the next step is?

  2. Ryuinferno

    Ryuinferno Well-Known Member

    Easy...use ODIN to about that...and get your firmware from;)
  3. embeki

    embeki New Member

    Hi Alleypeanut

    Were you able to sort your phone out? I have exactly the same problem (although I haven't tried Kies yet). Changing the firmware sounds like quite a drastic solution and not suitable for beginners.
  4. socrates0

    socrates0 Well-Known Member

    Why not try the 'Over The Air option' to update. I did that in India as I didnt want to use KIES for Updating my firmware.

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