Hello everyone, I am new to this forum and currently own an HTC Incredible. I am having an issue with my former Droid Eris that i sold. Im terribly sorry if i posted this in the wrong section. So heres the story... So i am on a Verizon account with my mom. She added me on as another line after having her account and contract for over a year, the phone i chose was the Droid Eris. After having my phone for a few months i was issued a phone on Verizon last week from my job on their plan, which is where i got my HTC Incredible.
So my mom and i went to a Verizon store to see how much it would cost to cancel my line when they told us that her phone was out of contract since May 2010, and she could upgrade or close her account for no fee. Being i was added on later, my number still had two years left on the contract. So she cancelled her line and took over mine and kept her phone, but they changed her number.
So being i had no use for my Eris, and my mom isn't into touch screens, i sold it on eBay. The buyer sent me a message after receiving the phone saying that he tried to activate it but Verizon is saying that the phone has been reported stolen. I called up and the rep i spoke to said that the phone is not on the lost or stolen list. What do i do here? The buyer said he is trying to activate the phone on verizonwireless.com. I even got the MEID from the phone and the Verizon rep matched it to the phone they are looking at in their system, which is not on the lost or stolen list.
So my mom and i went to a Verizon store to see how much it would cost to cancel my line when they told us that her phone was out of contract since May 2010, and she could upgrade or close her account for no fee. Being i was added on later, my number still had two years left on the contract. So she cancelled her line and took over mine and kept her phone, but they changed her number.
So being i had no use for my Eris, and my mom isn't into touch screens, i sold it on eBay. The buyer sent me a message after receiving the phone saying that he tried to activate it but Verizon is saying that the phone has been reported stolen. I called up and the rep i spoke to said that the phone is not on the lost or stolen list. What do i do here? The buyer said he is trying to activate the phone on verizonwireless.com. I even got the MEID from the phone and the Verizon rep matched it to the phone they are looking at in their system, which is not on the lost or stolen list.