[SOLUTION] USB DriversTips

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  1. cdavbar

    cdavbar Member

    Been trying to find the USB drivers for the EVO 3d so i can take screenshots with android sdk. Any suggestions?

  2. thelonewizard

    thelonewizard Well-Known Member

    I had the same issue, and then I downloaded HTC Sync, which brought along the drivers I needed. Go download that, and you should be good to go.

    However, might I ask what OS you're running, along with your CPU and amt of RAM?
  3. cdavbar

    cdavbar Member

    Thank You very much works VERY NICELY!
    marctronixx likes this.
  4. novox77

    novox77 Leeeroy Jennnkinnns! VIP Member

    Where did you get HTC Sync? On the Evo 4G, it came with the sdcard. Not there anymore...
  5. thelonewizard

    thelonewizard Well-Known Member

    On the phone, it's there pre-installed, I believe. As for the PC version, I think I googled it, and got this: Application - HTC Sync for all HTC Android Phones & HTC Smart

    Now I know it says for the HTC Smart, but trust me on this. Download it, install it, and it should install the drivers for you. Then plug in your HTC EVO 3D, and it will recognize it, even if the HTC site is slow to realize it's been released... :D
    Droidn00b and novox77 like this.
  6. novox77

    novox77 Leeeroy Jennnkinnns! VIP Member

    well, i have the drivers from my Evo 4G, and they work on my E3D.... to an extent. phone works. adb works. but fastboot does not. On the Evo 4G, I was able to use the same driver for all three...

    Well, I'll d/l the latest HTC Sync and see if that fixes it.

  7. bhambalek

    bhambalek Well-Known Member

    Hey guys, I seem to have a small problem here. I've tried HTC Sync 3.0 for my EVO 3D on Windows XP, and everything went flawlessly, but when I tried it on my laptop running Windows Vista (32 bit), I cannot get the phone to connect to Sync. What I think is preventing the phone from connecting is the My HTC drivers are not loading properly. In Device Manager, I notice an error under Android USB Devices > My HTC. When I open the My HTC properties window, it displays the following error: "Windows cannot initialize the device driver for this hardware. (Code 37)" I've tried manually moving the drivers to the Windows\System32 folder and rebooting, but that does not solve the problem. Has anybody else had this problem, and if so, how can this be fixed? Thanks in advance.
  8. jerofld

    jerofld Fixing stuff is not easy VIP Member

    Uninstall the drivers, delete the download for the drivers, then redownload the drivers and reinstall. You probably have a bad download on the drivers.
    marctronixx likes this.
  9. bhambalek

    bhambalek Well-Known Member

    I've already tried that. The problem is that Vista cannot start the device. The driver is loaded though. It doesn't help that HTC didn't include Sync on the EVO 3D's SD card nor have a download option specifically for the EVO 3D on their site. Also I cannot get Internet Passthrough to work either. All I can do is mount my SD card to my computer. So, the main problem is getting the My HTC driver to start. It shows up in Device Manager with a yellow warning triangle.
  10. EarlyMon

    EarlyMon The PearlyMon Moderator

  11. bhambalek

    bhambalek Well-Known Member

    Still no luck after reinstalling several times. Do you think it could be a problem with Windows Vista?
  12. Skyphos

    Skyphos Member

    Thanks. I'll give it a try tonight. I wanted to get this so i can test the wired teather cabability.

    Environment: Stock EVO 3D plugging into Win7 Pro 64bit.....stand by for results.
  13. bhambalek

    bhambalek Well-Known Member

    I found out my problem. I needed at least Service Pack 1 for Windows Vista.
    EarlyMon likes this.
  14. TLG1991

    TLG1991 New Member

    my pc wont come up with my htc evo 3d what so ever i have been in disk manager and its not even on there. i have changed the setting on the phone to connect to a pc from charge only to htc synce to usb tether and non work.

    it is charging but there is just nothing coming up on my pc htc sync software wont even recognize it. please can someone help im new to android as of yesterday and love the phone just want to get some music or even just be able to see it on the pc lol
  15. CarrieK

    CarrieK Well-Known Member

    Hi! Have you tried reinstalling HTC Sync to get the drivers? The reason I ask is because I had the EVO 4G and Sync was already on one of my my pc's. However, it would not read my 3D when I got it until I updated Sync and got the 3D drivers. Also, make sure you select disc drive if you are wanting to view files and that under Applications and Development usb debugging is off. If you are trying to use something like EasyTether or sdk tools then leave usb debugging selected. Also, and this may be tmi for your situation, if you are going to use sdk and/or do not use Sync, uninstall it. You will still have your updated drivers. If this all fails but you know your usb port works with other data sources, try a different usb cable. Hope this helps!
    EarlyMon likes this.
  16. Droidn00b

    Droidn00b Well-Known Member

    I just got the EVO 3D because my EVO 4G wouldn't sync anymore. I've downloaded the latest update of HTC Sync for both phones and the phones just can't find it on my PC. I'm using Windows XP Pro. This is driving me to distraction. Sprint and HTC Tech Support couldn't help me. They said I was doing everything right.

    My EVO 4G was still under warranty. I had an upgrade available so I sold the EVO 4G for $87 and tried 2 Samsung Epic 4G Touch's with disastrous results. Those kept overheating with regular use, plus the screens would freeze when I had the charger plugged in. That never happened with the EVO 4G.

    So I've spent money I really shouldn't have had to unless there is a new solution. I did try the link in post # 5. When I clicked to download HTC Sync for the HTC Smart, I got a blank page with a "bad request" message.

    Can anyone help me? The manager at my local store said this is the last phone they will let me try. I've been syncing phones for years. I'm not sure what to do from here. My PC recognizes the phone is plugged in because I can charge and open the drive to view files on the phone, etc.

    Thank you in advance.
  17. PyroSporker

    PyroSporker Well-Known Member

    Hmmm, what troubles. :confused:
    With our collective minds I'm pretty confident that we can get to the bottom of this.
    Try this link first: HTC Mobile Phone Support - HTC EVO 3D (Sprint) - Downloads The link in post #5 was from before the Evo 3D product page was fully updated with the downloads area (looking at the original post date for this thread, that was during release week) also they have since upgraded the Sync drivers to a new version. The HTC Sync drivers are probably 32 bit drivers for the majority of people operating systems out there, if you are running a 64 bit system that might be part of the issue as well. Also, it sounds a bit suspect that your Evo 4G was syncing via HTC Sync just fine and then stopped syncing one day (let me know if this is wrong though). If it just up and stopped Syncing one day then I would think there is an issue or conflict on the computer/software side of things

    I'm not trying to sound like a smart alec here but of curiosity, if you can charge the phone and open the folders to view files, add and remove files, etc. what else are you trying to accomplish? Looking to sync Outlook calendars and contacts or something?
    Droidn00b likes this.
  18. wacko11

    wacko11 Well-Known Member

    Try plugging in the usb cord in the other usb port on your computer.
    Droidn00b likes this.
  19. CarrieK

    CarrieK Well-Known Member

    Actually I ran into this on my netbook. For some strange reason it would read my EVO 3D from one port and not another. Also, it could have to do with what drive is assigned to external storage. I'm not in front of my pc at the moment so I can't give exact instructions (I'm posting from my phone) but go to the Administrative Tools and go to Manage Hardware (and I think External Storage from there) and change the drive assignment. I will try to come back on later and give more details. I hope this at least gives you a starting point.

    OK, go into Administrative Tools-->Computer Management-->Disk Management. Right Click on Disk Management and click on Change Drive Letter and Paths. You would want to change this to a drive that is not already assigned. Again, just another thing to try!
    Droidn00b likes this.
  20. Droidn00b

    Droidn00b Well-Known Member

    Thank you for replying. My main concern is that I add new contacts all the time and I used to be able to see the phone syncing. Not so now, but if the phone will sync automatically, then it may not be a problem at all. I'll try the link you posted. :)

    Thanks. I'll try that.

    Thank you for your help.
  21. PyroSporker

    PyroSporker Well-Known Member

    So how did it go? Any updates? :cool:
  22. Droidn00b

    Droidn00b Well-Known Member

    Hi. I went back to get a new EVO 4G as I like it so much better. I've installed HTC Sync via the SD card, but I still get the "sync failed" message every time. However, the date of my last attempt always shows and all my contacts seem to be okay. I can charge the phone and move files between my PC and phone.

    Thanks for asking. :)
  23. PhilJH

    PhilJH New Member

    How did that work out for you...I am running Win 7 64bit...I unlocked it but unfortunately used the wire trick and can't get passed the white screen with the bootup reboot, etc screen......When I plug my phone into the PC it won't recognize it
  24. EarlyMon

    EarlyMon The PearlyMon Moderator

    Did it before?
  25. chuckconnors

    chuckconnors Well-Known Member

    I'm sorry to be posting this as the solution may be totally obvious but I can't seem to get things to work or find a solution. I recently got a new machine at work running Windows 7 x64. I connected my Evo 3d and I can see the phone in Device Manager. I tried installing the HTC Sync software and now the phone does not show up in device manager when I connect via USB. I do, however, have access to it as a USB storage device.

    I am trying to connect via ADB, but ADB does not see the phone. I'm thinking that I need a different driver, but for the life of me I can't find anything that works. Can someone please offer some advice?

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