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SOLVED!!! -- Upgraded from DINC to DINC2 -- NO ALARM CLOCK in GB 2.3.3?!!?Support


  1. Midnight Blue

    Midnight Blue Active Member


    Please compare to what my DINC2 reports for the Clock app:
    version 1.00.000.081006.605
    Storage 0.00B (for all three Total, Application, Data)
    Cache 0.00B
    Launch by default- no defaults set
  2. anguish

    anguish Well-Known Member

    My cache is also zero, but my storage is different for all three, total being 596KB (app 420KB, Data 176KB).

    It looks like the clock app just isn't there for some reason.
  3. AndyBones

    AndyBones Well-Known Member

    I've noticed that the clock app icon is gone.
  4. TheGoatLantern

    TheGoatLantern Well-Known Member

    I had to do a factory reset to get the clock functions to work.
  5. Midnight Blue

    Midnight Blue Active Member

    ARG!!! I did a factory reset and the clock functions restored. However after doing a battery pull, they are gone again! I am about to throw this against the wall!!!
  6. Midnight Blue

    Midnight Blue Active Member

    Just got off phone with HTC. They are aware of the problem and are working on a fix. Hopefully sooner than later. For those that did a factory reset, don't do a battery pull!
  7. Midnight Blue

    Midnight Blue Active Member

    Mysteriously, the Clock app has reappeared in the app drawer and the clock widget functions again on my DINC2!

    I updated and installed a few apps yesterday which may have triggered a fix perhaps?

    Updated the CNN app
    Added GateGuru
    Added Priority Pass

    Don't know if this is now resolved permanently, something tells me it will only be temporary, but thought I would report this.
  8. gk40

    gk40 Member

    same problem but the weather part wouldnt work for me couldnt find my location or put it in called vzw begrudgingly did a hard reset but had me check the allow roaming data box said it wouldnt matter since i had a national plan reset everything and it works better than ever fingers crossed can add cities BTW had weatherbug app on phone and uninstalled it tech guy said it might be a conflict with htc weather app which is based on accuweather see how it lasts
  9. gk40

    gk40 Member

  10. mgftp

    mgftp Active Member

    Oh man I saw this thread days ago, never clicked on it, and just thought to myself "that is odd". I used my alarm clock every night since the GB update and now all of a sudden tonight its gone. So frustrating.
  11. Midnight Blue

    Midnight Blue Active Member

    Oddly enough, my clock app disppeared yet again after installing a custom Skype image. Uninstalled Skype and then reinstalled and my clock is back yet again. Fickle.
  12. RBEmerson

    RBEmerson Well-Known Member

    Sigh... I seem to have gone through the same basic scenario of installing and uninstalling apps and dinging the Clock app in process.

    The central question seems to be "How do you re-install the Clock app?".

    Clearly something triggers a re-install, but what? And how's that done without resorting to a Factory Reset?
  13. CoronaDoug

    CoronaDoug Well-Known Member

    I am on my second factory reset. I did it yesterday and it is back.
    The clock app showed 0.00B data when it was not functioning. I am now showing 104KB.
    I tried the whole removing apps thing also. Right now I have my apps back and it is working so I am not sure that we can blame an app yet. I may need to go through and open all of my apps to see if it may cause an issue.
    I am also seeing the move to SD card option on my clock app. I wonder if moving it to the SD card could cause or avoid this?? EDIT:It will not allow you to move to external media(SD card)
  14. RBEmerson

    RBEmerson Well-Known Member

    My guess is that no one app is killing off the clock app, that the problem comes from the process of installing and uninstalling apps. Somewhere in all of that, a table is getting dinged and the clock app seems to disappear. My guess is the clock app, strictly speaking, doesn't really go away. It's there all along; something triggers a rebuilding of the damaged list and the clock app magically re-appears after it's rebuilt.

    What event(s) trigger the rebuilding of the list of apps and their location in the DINC2? Figure that out and the problem is at least manageable.
  15. CoronaDoug

    CoronaDoug Well-Known Member

    Have you gotten the app to disappear and reappear without a factory reset?
  16. RBEmerson

    RBEmerson Well-Known Member

    Nope - well, I made the app disappear. :D But reappear? No luck there.

    The more I think about this, the more I think we're seeing an app that was brought in from elsewhere (the HTC Hero) and which has some flaw that GB has exposed. The Factory Reset rebuilds some list about apps, finds the clock app, and re-lists it. Until something else (apparently some combination of app installation and uninstallation) breaks the connection to the clock app and it goes back to being a greyed entry in the management list and it's borken on the home screen.
  17. RBEmerson

    RBEmerson Well-Known Member

    One possibly useful data point: I installed a Hero clock widget from Factory Widgets and uninstalled it. Right after that Clock showed up in my app list. I put up a stock HTC clock widget and it worked fully - the alarm clock, timer, etc., came back. Clock shows up in Manage applications and responds as expected.
    Try installing a clock app from Factory Widgets, install a stock widget, and see if that restores normal function
    sunflowernut likes this.
  18. sunflowernut

    sunflowernut Active Member

    Wow, that worked for me too. Weird :eek: I did notice when I went into, Settings -> applications -> Manage applications and selected the clock widget I downloaded, the Storage and Cache info flickered back in forth from zero to numbers. I had to hit uninstalled real quick to get it to uninstall. :confused:

    Edit: BTW all my alarms I had scheduled there before were gone??
  19. anguish

    anguish Well-Known Member

    It's definitely something related to app installation. I had installed an app the other day (can't remember now what it was), and it had triggered the issue. Being rooted, I promptly went into Titanium Backup and unfroze the Clock app, but it was odd that it happened.
  20. Midnight Blue

    Midnight Blue Active Member


    Yes. My clock came back all by itself. Don't know what triggered it. Disappeared two days later and is still gone. Really wish HTC would fix this.
  21. Midnight Blue

    Midnight Blue Active Member


    unfortunately that trick did not work for me. I agree however that this issue is tied to the app install process. Best I can tell my clock app disappeared or reappeared after an app install event.
  22. RBEmerson

    RBEmerson Well-Known Member

    If you have Clock listed in your "Manage applications" "all" list, but it's greyed out, then installing another clock app/widget (try the Factory Widgets site) should do the trick. If Clock is missing altogether... sorry, I'm out of ideas.
  23. Midnight Blue

    Midnight Blue Active Member


    My clock app is grayed out but installing another clock widget unfortunately did not resolve the problem.
    SCARLETnGREY likes this.
  24. RBEmerson

    RBEmerson Well-Known Member

    Odd. [/headscratch]

    What app/widget did you try?

    Did you try doing a Reset - that seems to be a good way to flush junk out and start up cleanly without the pain of a Factory Reset.
  25. Midnight Blue

    Midnight Blue Active Member

    I installed Hero Night Clock Widget 2x2.

    Yes, I've done a factory reset. It brought back the clock app but only temporarily. Clock disappeared and the reappeared and subsequenty disappeared again. Remains broken. Not doing another reset, too painful. Need solution from HTC.

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