Some Gmail Emails Not Coming to PhoneSupport


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  1. Vaetix

    Vaetix Well-Known Member This Topic's Starter

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    Initially, I thought I just needed to change my Outlook settings so it would leave a copy of messages on the server, which I did. But still, only around half my emails actually come to my phone.

    Has anyone else had this problem?
     

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  2. Tomoko

    Tomoko Well-Known Member

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    Are you using labels? By default the phone won't have every label pushed to it, you have to go into the options and enable all the labels that you want pushed to the phone.

    Open the Gmail app. Menu > Settings > Labels

    You can set each label to sync for 4 days or for all emails with that label.
     
  3. Vaetix

    Vaetix Well-Known Member This Topic's Starter

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    Alright, I've sort of figured out the issue and wanted to share what I've discovered for anyone else having this problem.

    For whatever reason, any emails downloaded by Outlook 2007 before my phone receives them do NOT come in on the phone. This is despite the fact that I have my Outlook settings set to "Leave a copy of messages on the server." It's as though once Outlook receives the messages, they're marked as read in the Gmail account. Even though they're set to stay on the server, once Outlook downloads email, messages move from the Inbox to the All Mail folder.

    So the fix is simply to set Outlook to not do a schedule send/receive so I can make sure my phone has a change to receive all messages. Hope this helps someone else.
     
  4. chairguy

    chairguy New Member

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    THXs, I will check out that option.

    I'm having the same issue, but with a POP account. Its driving me crazy! I have leave on server on both the PH and outlook.

    When a message is downloaded to my Laptop 1st it does not goto my phone.
    If it hits the phone first it will still download to outlook.

    email problems was my biggest fear when moving from BB.
     

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