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Songs won't show up on my music player/google music?Support


  1. kapesha

    kapesha Member

    Okay so I was using Samsung Kies last night and it did this firmware upgrade that I don't even know about. I was scared when the upgrade was finished because my songs might be gone after that or any other files that I have. Thankfully, nothing disappeared, even my songs. I checked my Samsung Kies and I was wondering why my music file is suddenly empty... I checked my phone and now ALL the songs are gone! Like a second ago it was there?

    Since I have my music saved onto my laptop, I just transferred it again, you know the usual stuff I used to do before.. but it won't appear? I transfer my songs by going to My Computer and to the phone drive (there are 2: G and H drive? But G: 's space is too low so I can't put my music there, so I put it on H: ).. I even tried transferring songs using Samsung Kies, it says it's there but when I go to my Music Player/Google Play Music... IT'S STILL NOT THERE D: .

    I tried clearing cache/data, changing the folders, syncing google play music from my google account... still nothing?
    I actually checked My Files if the songs are there and it is... but idk why it won't appear on this damn Music player ... HELP?

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  2. Atma

    Atma Well-Known Member

    Welcome to the forums kapesha :ciao:

    Do you have room on G: to put just one song to see if it shows up?
  3. kapesha

    kapesha Member



    Thanks!

    Hmm I do, and I tried it as well but it's still not appearing.
    My music player is completely empty..
  4. Atma

    Atma Well-Known Member

  5. kapesha

    kapesha Member

  6. kapesha

    kapesha Member

    I also tried other SD/media scan apps and none are working/didn't do anything. SDscan is just loading forever so I can't use it. Ughhh why did I even upgrade. This is really frustrating..
  7. Atma

    Atma Well-Known Member

    Are you putting the files in a folder named music? Also, look in settings, apps, for media storage. Clear cache and data, restart your phone and see if that helps. You might also try the play store for another music player. Try rebooting with your SD card removed and then reboot again with it back in.
  8. kapesha

    kapesha Member



    Yes I did. I also cleared cache/data and restarted my phone already several times. I decided to just downgrade to the old version though since I think that seems to be the one causing the problem, and I don't like the version that I upgraded to. Everything seems fine now, but thank you for trying to help! I appreciate it :)
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