Sony PC Companion wont recognize my phone =[Support


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  1. Andrade2k

    Andrade2k New Member This Topic's Starter

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    Hey guys, i want to update my phone using the Sony PC Companion thing but it doesn't find my phone although my phone is charging through the USB.
    Please help ^_^
    Thanks x
     

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  2. Andrade2k

    Andrade2k New Member This Topic's Starter

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    D: help?
     
  3. Andrade2k

    Andrade2k New Member This Topic's Starter

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    Anyone?
     
  4. gabeyong

    gabeyong Well-Known Member

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    Hi,

    If you want to update your phone you should...

    1) launch PC Companion
    2) shut down phone
    3) connect mini usb to Xperia X8
    3) hold <back>and connect USB to PC

    PC Companion will tell you that it detects Xperia X8 in recovery and start to install android eclair 2.1.1 software to the phone.

    cheers :)
    gabe

    troubleshooting:
    If PC Companion does not detect your phone...
    a) usb drivers not installed
    b) usb cable not connected properly or faulty usb cable
     
  5. ericblue28

    ericblue28 New Member

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    I've had the same problem with Sony PC Companion not recognizing my Sony Xperia P phone. I am using a PC running Windows 7 64-bit Home Premium. Then I tried Troubleshoot Compatibility, which is found if you right click the desktop icon for PC Companion. The system suggested Windows XP Service Pack 2 compatibility, I accepted that, ran the program again and connected the phone. It worked! I now have full connectivity with the phone. Worth a try, see if this helps.
     

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