Support Sony PC Companion wont recognize my phone =[

Discussion in 'Android Devices' started by Andrade2k, Mar 20, 2012.

  1. Andrade2k

    Andrade2k New Member
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    Mar 20, 2012
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    Hey guys, i want to update my phone using the Sony PC Companion thing but it doesn't find my phone although my phone is charging through the USB.
    Please help ^_^
    Thanks x
     

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  2. Andrade2k

    Andrade2k New Member
    5

    Mar 20, 2012
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    5
  3. Andrade2k

    Andrade2k New Member
    5

    Mar 20, 2012
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  4. gabeyong

    gabeyong Well-Known Member
    113

    Mar 3, 2011
    725
    288
    113
    Hi,

    If you want to update your phone you should...

    1) launch PC Companion
    2) shut down phone
    3) connect mini usb to Xperia X8
    3) hold <back>and connect USB to PC

    PC Companion will tell you that it detects Xperia X8 in recovery and start to install android eclair 2.1.1 software to the phone.

    cheers :)
    gabe

    troubleshooting:
    If PC Companion does not detect your phone...
    a) usb drivers not installed
    b) usb cable not connected properly or faulty usb cable
     
  5. ericblue28

    ericblue28 New Member
    5

    Nov 29, 2012
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    Male
    Brisbane, Australia
    I've had the same problem with Sony PC Companion not recognizing my Sony Xperia P phone. I am using a PC running Windows 7 64-bit Home Premium. Then I tried Troubleshoot Compatibility, which is found if you right click the desktop icon for PC Companion. The system suggested Windows XP Service Pack 2 compatibility, I accepted that, ran the program again and connected the phone. It worked! I now have full connectivity with the phone. Worth a try, see if this helps.
     

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