I agree with the frustrations regarding the EVO and synching FNF vs LNF, but I do not or ever have used Outlook. I went from a Palm Trio backed up thank Goodness by Google, and not the archaic Palm. When I purchased my New EVO HTC, all contacts synced some with the aforementioned LNF FNL glitch. My true answer that works is to amend the offending names as described above in your People, then choose edit, and most importantly... DO NOT put in a persons first name, leave it blank, then go to the highlighted name,touch it, and eliminate the persons first name. Then if not already there, type in the last name, then a comma, space , then first name and it will also be the "display name". EXAMPLE
Last name: Smith, John First name: leave blank. Display name now reads:
Smith, John M.D. And back out any first name, just use last name,comma, space, first name capitalized. It works. iPads google has a tab for the toggle with no issue. My EVO is perfectly synced with my IPad ver1 or ver2 IOS 4 or 5, no difference. Do not forget to chose "ok" then "save". If you don't save, you lose. That also works in finance. Ted
Verify it, then say ok, and remember to save at the bottom.My 556 contacts had about 180 reversed from last to first. I used this method and it works with no new software. I synch with google on my IPad from my EVO google backed up names, and the IPad was 100% correct at LNF.