Sound of my voice on my new Droid

[Boria]

I have had my Moto Droid for around three weeks and everybody I talk to says it sounds like my voice is muffled or in a hole. Even if I hold the speaker directly in front of my mouth it sounds the same way. Is this the way you sound on a droid or is there something I can do to clear it up.

thanks,

 

[Rodeojones]

I have had my Moto Droid for around three weeks and everybody I talk to says it sounds like my voice is muffled or in a hole. Even if I hold the speaker directly in front of my mouth it sounds the same way. Is this the way you sound on a droid or is there something I can do to clear it up.

thanks,

I've owned my Droid since January and I've never been told that I sound muffled or anything (unless I'm not holding the phone close to my mouth when I speak). If the problem persists you might want to bring it back to Verizon and have them look at it. Could be a malfunctioning phone and you'd then be able to get a replacement from them.

 

[smittythepig]

my wife generally thinks i sound horrible on the Droid. i was also having reception issues to i had it swapped with a refurb. she says this one seems to sound better. but who knows. lots of complaints about the Droid in terms of outgoing sound quality. just do a search.

 

[johnlgalt]

A lot of the issues that the DROID / DROID users have experienced have been hit and miss.

I never got dropped called, poor voice quality, random calls, etc. on my phone, ordered drop day directly from VZW customer service via telephone.

others, not so lucky. They have very loose slide out keyboards, random calling, even this issue.

If your quality sounds horrible, go to your nearest store and perform a voice call test with a rep and let *them* hear it 0 and you should have a replacement very soon.

 

[twistedlim]

The outgoing call complaints almost kept me from getting one. Mine seems OK. Not as clear and crisp as my old flip phone or as my wifes incredible but acceptable. I spoke with someone a few weeks ago and could not understand a thing he said. He was really pissed about his droid sound quality. He said he had had it back for repair and then replaced but still has the same problems. I just got mine and have been testing it to see the quality and it seems acceptable, but far from great.
I think I read an article that said that deeper voices seemed more muffled.

 

[G.Armour]

My wife's Droid makes her sound funny and always makes me have an echo on my side unless she is on her Bluetooth. But mine works just fine. Think I should get her to exchange it?

Sent from my Droid using Tapatalk

 

[dougwilson2000]

If you have a cover on the Droid, make sure it is not covering the mike. Look for the notched out part on the cover.

 

[Boria]

I like the phone and my reception sounds very clear to me. Its just everybody I talk to says it sounds funky on their end. I sound the same with or without the cover. Not sure if its a problem with phone or just the way the moto droid works.

 

[x026092]

I have not had an issue with quality... actually it is the best sounding phone I've owned. I've had an issue with no voice on incoming calls after the 2.1 upgrade, but that went away..

 

[tmproff]

You need to turn off voice privacy:

1. Go to Settings
2. Click on Call Settings
3. Uncheck the Voice Privacy

 

[LoBatt]

You could also try changing the vocode setting. From the dial pad, enter ##program and hit send. The unlock code is six zeroes, 000000. Scroll down to vocode and change it to 13k then back out. I believe EVRC is the default. Some report success with changing it to B but based on what I've read elsewhere, B is dependent on whether your local cell system supports it. Nearly all do but if it doesn't you'll lose connection to the tower. 13k works well for me. It uses more bandwidth and may impact things like hand offs between towers but I personally have never seen that. I've changed all my phones to 13k with no problem. Just be very careful not to accidentally hit any other menu item.

 

[csaarsenal]

GOOD NEWS I HAVE FOUND THE SOLUTION.
thanks to another online forum.
https://supportforums.motorola.com/message/163406#163406

My wife has taken back her phone 4 times now to the store and got another brand new phone and nothing fixed it. This is because all the phones at that store came from the same batch or date manufactured.
Some dates are effected while others are not.

The problem is with the Noise Cancelation Device.
On the back at the top of the phone, above the camera is a little rubber strip cover. This is glued in place but with a thin knife you can easily and carefully remove this.
Behind it is a little metal strip that looks like the strip inside of a bus fuse. This strip spans across a little hole. This is the Noise Cancelation Device. This metal strip vibrates with background noise and tells the phone to cancel it out. The problem is some of them are too sensitive and cancel out your own voice.

The solution is to take a small piece of paper and push it under that metal strip in the hole so that it pushes slightly on the metal strip. This will stop it from being able to vibrate, thus deactivating the Noise Cancelation Device.

You may now here some background noise as if you were on a phone without this feature but you should hear the voice perfectly clear. I just did this this morning and it works perfectly.

Warning. This is probably technically a breach of your warranty. That is the reason for the paper instead of just taking out the metal strip. You can remove the paper before sending the phone in for service or replacement and no one will ever know that you messed with it.

Customer Service and Tech Support from Verizon or Motorolla will not give you any help. They will only replace your phone, and if it is past 30 days they will only give you a refurbished phone. This MAY solve your problem if the phone they give you is from a batch that works, or it may not. But they will not tell you how to fix it, cause they dont want you playing with it, and they wont fix it in the store because then they cant get their money back from motorolla either if they mess it up.

The real problem is that they have not communicated to the CSRs that this is the issue, and only have told them to replace the phone. When you have got 4 phones all with the same problem, the CSRs like anyone else with common sense come to the conclusion that it cant be the hardware and then they have no solution for you.

Verizon and Motorolla need to recall all phones from these batches and anyone who is having this problem should be send a pretested phone from a good batch. OR they should simply release a patch that disables the Noise Reduction Software. Until then a tiny little piece of paper will work.

They were 1.5 hours away from me mailing this back in and going to US Cellular. Good luck everyone.

 

[Deleted User]

On the back at the top of the phone, above the camera is a little rubber strip cover.

@csaarsenal Thanks for the info. Do you mean the long strip that runs the width of the phone?

Do you know anyone who has had luck returning their phone for a new and functioning one?

 

[Deleted User]

[FONT=georgia,palatino]On your keypad, input ##7764726.
It will ask for password, which is 000000 (6 zeros).
Select "04 Vocode".
Select EVRC-B.
Press Apply.[/FONT][FONT=georgia,palatino]Your DROID will then resart.[/FONT]


[FONT=georgia,palatino]Keep the instructions handy because EVRC-B won't work in some low reception areas and you may have to change it back.
[/FONT]


[FONT=georgia,palatino]It helped me.
[/FONT]

 

[Gunner]

I've been having this strange echo problem w/ my phone. Customer service was not helpful.

YouTube - There's an echo in my voice TomMabe.com

 

[gwlaw99]

GOOD NEWS I HAVE FOUND THE SOLUTION.
thanks to another online forum.
https://supportforums.motorola.com/message/163406#163406

My wife has taken back her phone 4 times now to the store and got another brand new phone and nothing fixed it. This is because all the phones at that store came from the same batch or date manufactured.
Some dates are effected while others are not.

The problem is with the Noise Cancelation Device.
On the back at the top of the phone, above the camera is a little rubber strip cover. This is glued in place but with a thin knife you can easily and carefully remove this.
Behind it is a little metal strip that looks like the strip inside of a bus fuse. This strip spans across a little hole. This is the Noise Cancelation Device. This metal strip vibrates with background noise and tells the phone to cancel it out. The problem is some of them are too sensitive and cancel out your own voice.

The solution is to take a small piece of paper and push it under that metal strip in the hole so that it pushes slightly on the metal strip. This will stop it from being able to vibrate, thus deactivating the Noise Cancelation Device.

You may now here some background noise as if you were on a phone without this feature but you should hear the voice perfectly clear. I just did this this morning and it works perfectly.

Warning. This is probably technically a breach of your warranty. That is the reason for the paper instead of just taking out the metal strip. You can remove the paper before sending the phone in for service or replacement and no one will ever know that you messed with it.

Customer Service and Tech Support from Verizon or Motorolla will not give you any help. They will only replace your phone, and if it is past 30 days they will only give you a refurbished phone. This MAY solve your problem if the phone they give you is from a batch that works, or it may not. But they will not tell you how to fix it, cause they dont want you playing with it, and they wont fix it in the store because then they cant get their money back from motorolla either if they mess it up.

The real problem is that they have not communicated to the CSRs that this is the issue, and only have told them to replace the phone. When you have got 4 phones all with the same problem, the CSRs like anyone else with common sense come to the conclusion that it cant be the hardware and then they have no solution for you.

Verizon and Motorolla need to recall all phones from these batches and anyone who is having this problem should be send a pretested phone from a good batch. OR they should simply release a patch that disables the Noise Reduction Software. Until then a tiny little piece of paper will work.

They were 1.5 hours away from me mailing this back in and going to US Cellular. Good luck everyone.

Doesn't turning off noise cancellation in settings do the same thing?