While it is QUITE loud enough even on very low volume, the sound quality is drab to say the least. Almost seems over amplified? I am assuming this isn't a defect? I haven't activated the phone yet so I am wondering what call quality will be. Almost forgot to mention...I was testing the mic quality by trying to record a video of the cat snoring. Yep, nice low pretty quiet sound. When I played it back, I couldn't even tell it was snoring. It only sounded like a crackling speaker. Very very odd.