Speakerphone defaults on outgoing callsSupport


Last Updated: 2014-08-24 00:19:31
  1. towney

    towney Member

    Ok I've search and can not find the solution to getting the speakerphone off when making calls and receiving. Ive done the battery pull and turn off voice mail speaker but still no luck, this just started happening a couple days ago.

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  2. quijibo

    quijibo Well-Known Member

    Mine started doing the same thing, at the same time too. I can get it off of speakerphone, but I have to do it on every call? Maybe a bad proximity sensor?
  3. Mr. Ed

    Mr. Ed Well-Known Member

    there have been five or six threads on this but not one resolved post. some have fixed it by going into speaker phone settings and toggling the speaker phone option. a few by hard reset the phone. someone mentioned an app that caused the issue so look at any apps you may have installed just prior to the issue.

    in the end if no other methods fix it, take it in to a sprint repair center. reportedly if they can't fix it they order a new phone.
  4. Syprus21

    Syprus21 New Member

    I'm having a similiar issue. Speakerphone defaults on all outgoing calls. I can toggle it off when i make the call, but why is it the default?

    I'm curious, but Ive also found my phone randomly in Car Mode. First off, I have no idea how to set this, but I wonder if it has anything to do with the speakerphone defaulting. Has this happened to any of you?
    younggreenanne likes this.
  5. quijibo

    quijibo Well-Known Member

    I brought mine into Bestbuy and they tried doing all of the resets and it still had this problem. They sent it in to get repaired. The salesman also noticed that the pins in the charging port look mangled, maybe it's grounding some of the pins and putting it into car mode. This would explain why it defaults to speakerphone?
    I guess I'll have to wait the two weeks to maybe find something out.

    Adam
  6. Syprus21

    Syprus21 New Member

    Yea, I found another thread where someone brought their phone into a Sprint Tech and they said it was a known issue where the Car Mode sensor goes bad. This causes outgoing/incoming calls to default to speakerphone, and if you have headphones plugged in, you cannot control the media volume.

    I'll be bringing mine in sometime this week. Yay.
  7. bobbo1229

    bobbo1229 New Member

    The way I was able to get it off of car mode was by holding the power button down till the power menu came up then I selected airplane mode then I shut the phone then put it back on then I got it out of airplane mode then put it on silent mode then back to normal. I am not sure if silent mode is needed but my speaker phone does not come on anymore when I make a call. Hopefully everyone has the same luck I did.
  8. gonefshin

    gonefshin New Member

    This worked for me as well but only a short while..Then it started hapenning again
  9. The same two things were happening to me but strangely hasn't happened in about two weeks. Ive also found my phone randomly in Car Mode and defaulting to speakerphone mode.
  10. joshzorp

    joshzorp New Member

    That worked for me , i'll let you know if it goes back to the same.
  11. randsom

    randsom Active Member

    I was fine before the recent update to 4.53.651..1 - now I have this issue!
  12. sonntpk

    sonntpk New Member

    Hi all, I had this problem, and I fixed it by turn off the Navigate application. Hope it help :)
  13. Mussolini

    Mussolini New Member

    I've heard spraying canned air into the microUSB port can fix it, anyone tried that?
  14. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    what to help fix the speaker default on incoming calls? this worked for you?
  15. Smash It Up

    Smash It Up New Member

    Hey guys,new here,i found this thread while searching for the same issue of the speakerphone always on when making a call which started a couple dqys ago. While reading i remembered that i had tested the dock mode and that it could have something to do with this. The dock mode icon was still on in the notification area at the top of the screen. I went into the dock mode settings and unchecked auto launch and auto connect,then made a test call,and it seems to have cleared the problem. Hopefully this will be of use to someone having the same issue.
    Mikestony likes this.
  16. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    Thanks for the input Smash!
    And welcome to the forums:)
  17. sjgmoney

    sjgmoney Member

    I ad this problem for ages but finally fixed it by cleaning the micro USB port and also making sure the charging plug was not pushed into far. I think at one point it got jammed in too hard and left the phone thinking it was always in a car port or something. I have prevented the problem from re-occurring by being very careful whenever I insert the cord.
    ocnbrze and Mikestony like this.
  18. marsham

    marsham New Member

    Hi all I am so pleased with my self I have just joined forum to share
    I had to send my galaxy s2 for repair due to charging problem ..hadnt backed up anything so lost photos vids (grandchild we struggle with access so were very oreciuos) contact ect ..so when phone returned I started to build up again ..onky to find that contacts cant hear me unless i turn on speaker phone ..not good for family calls in busy office at work !!!!
    Took to 02 guru ? As advised ny network provider ..he said only way is to send away for fixing ..arghhh not again !!!
    So googled and checked out forums for ideas ...guess what I'VE FIXED IT !!
    I took off all paired devices and took off any new apps since phone return .now im back to normal ...im going reintroduce apps and device share (think car one cud be culprit) and check default on route .YEEEEE oops just wanted to share hope it helps someone as android /it phobic as I am ....was ha
    Mikestony likes this.
  19. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    Welcome, welcome, welcome marsham :D

    Thanks for joining! And glad you got your issue fixed!!

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