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Help Speakers always on while calling!!

Hey! I just got my device and whenever I try to call somebody or somebody is calling me, the speakers are always on and I have to turn them off. It's pretty annoying, so isn't there anyway I could keep them turned off?

just try to reset your unit, that's what i did, HTC has a facebook account you can relay your problem to them, they have the hotline number for you to call them for assistance
 
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