Help Speakers have no audio other than notification ringtones

[nprawira]

My Thrive AT105's speakers won't play music or any other audio other than notification ringtone. Audio is working with earphones but otherwise I'm at a lost why the speakers won't work properly. I've turned on all of the audio settings so I think this is a software issue. Anyone out there having the same problem?

 

[Nicholas440]

I don't have any audio problems , matter of fact my audio is very good, and louder than what I expected. What you can try is to do a factory reset , your issue might be software related but sounds like it could use a reset.

 

[llachance]

What happens if I do a reset, do I lose everything

 

[tube517]

What happens if I do a reset, do I lose everything

Yep, but your contacts should be backed up to Gmail/Google if you saved them there. Also, any important files/pictures should be backed up to a computer or to whatever "cloud" you use. Apps can be restored by Google. Is your Thrive rooted?