Sprint 30 Day Guarantee- How long to get the credit back?


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  1. jonhcox

    jonhcox Well-Known Member This Topic's Starter

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    Question and I hope someone knows the answer.

    I gave Sprint and the EVO a try and though I loved the phone, signal was weak near my house (not according to the signal chart) and work. Since I don't use a landline, it was a lost cause. So I took the phone back after 17 days to the store at which I bought it. The rep gave me a receipt for the amount that should be credited back to my card for $323.24. Only problem is, after 24 hours- it isn't there. I tried calling Sprint CS and the fella I got I couldn't understand what he was saying. Not being mean about it, but I really couldn't.

    Does anyone know how long it typically takes to get the credit back? I need to get the money back and purchase a new phone back on AT&T. The one I was using is old and is having serious issues.

    Appreciate the help!
     

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  2. K4KAI

    K4KAI Well-Known Member

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    It took two days for my credit to show up in my account. Give it another day or so and then go back to Sprint and politely ask where your $$$ is.
     
  3. Joehunni

    Joehunni Well-Known Member

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    I'd check with your bank, probably not an issue with sprint.
     
  4. tennispro4ever

    tennispro4ever Well-Known Member

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    I'm also in the same boat. I love Sprint Service but just can't find a android phone or even a smartphone that I like and can live with. I have great signal coverage in my location just i have the Evo and boy oh boy horrible battery life. anyway I have until july 24th to get back on Verizon. I just want to make sure I will have the green to buy new phones for Verizon.
     
  5. PoundSand

    PoundSand Well-Known Member

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    i've never had any credit card credit show up w/in 24 hours, anywhere. give it a few days at least (i'd probably wait a week) before calling.
     
    BenChase7 likes this.

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