Sprint Changing their Upgrade Policy on 4/1/11


  1. MsRandall

    MsRandall Well-Known Member


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  2. Kelmar

    Kelmar Done by choice VIP Member

    Hmmmmm..... :(

    Hopefully that doesn't change until after we renew our contract. *fingers crossed*
  3. lakeshoredr

    lakeshoredr Member

    So if I renewed my contract by upgrading to the Evo Shift with the 69.99 plan before 4/1/11 would I be eligible for a full upgrade a year from now under the current premier program since the changes weren't in effect yet?
  4. BenChase7

    BenChase7 VIP Member VIP Member

    Thats how things typically work, but I'm not sure if the Sprint Premier early upgrades are part of the actuall contract. Rather, just a perk for being a Sprint customer. Would be interested in finding out myself. That being said, I this is ONLY a rumor.
  5. lakeshoredr

    lakeshoredr Member

    Ok I was just checking. I don't upgrade yearly so it wouldn't be a big deal for me but I love having the option too. I'm still not making any decisions until I get some specs on the upcoming phones.
  6. Woosh

    Woosh Well-Known Member

    Nah, It is just a perk not part of the contract. Unfortuantely they can and have changed it and no grandfathering in.

    You will lose the perk. :mad:
  7. gabbott

    gabbott Well-Known Member

    So it looks like essentially if you've been a customer for 10 years, the phone upgrades don't change.
  8. BenChase7

    BenChase7 VIP Member VIP Member

    Thats how I read it, and a few other things would still qualify you for early upgrades.

    *And thats IF any of this is even true.
  9. dan330

    dan330 Well-Known Member

    yeah.. with the statement of the 10yr clients.. that means.. no grandfathering for other current clients. that sucks.

    although.. this is still a RUMOR!!!

    might be part of Feb 7 announcement..
    some good news to take away the sting of the bad
  10. IOWA

    IOWA Mr. Logic Pants Moderator

    This doesn't even make sense. Unless sprint is taking away the 1 year upgrades from everyone who doesn't reach premier status at all.

    I've only been with Sprint 6 years.. boo.
  11. RoboMonkey

    RoboMonkey Well-Known Member

    Bah who cares. I've paid full price for phones while on contract, so no skin off my teeth. Sprint needs to make $$ and get back to making real profits.
  12. IOWA

    IOWA Mr. Logic Pants Moderator

    And trying to squeeze people for another 75 bucks a year versus a better chance at locking then in for another full is hardly the way to do that.
  13. RoboMonkey

    RoboMonkey Well-Known Member

    Where are you going to go? Sprint still has the best prices, so in the long run you're still saving money.

    Only other option is to go prepay and you're still paying full price for a crappy phone, but at least you get a smaller monthly bill.
  14. IOWA

    IOWA Mr. Logic Pants Moderator

    actually since the 4g tax I'd be cheaper on verizon.
  15. lornaevo

    lornaevo Well-Known Member

    I guess it only takes one carrier to make the change before everyone implements it. First Verizon now sprint.
  16. dan330

    dan330 Well-Known Member

    this is still rumors.. so..till it is confirmed.. dont stess about it
  17. RoboMonkey

    RoboMonkey Well-Known Member

    For unlimited talk, text, and voice? I don't think so.
    But do post if you leave Sprint for Verizon.
  18. IOWA

    IOWA Mr. Logic Pants Moderator

    Google voice.
  19. RoboMonkey

    RoboMonkey Well-Known Member

    Google voice what? You were talking about verizion.
  20. MsRandall

    MsRandall Well-Known Member

    75% confirmed
    SprintUsers.com - View Single Post - Premier Upgrade Changes 04/01/11

    I called Sprint Executive services today...who confirmed the changes. I opened a ticket to have my account changed to the correct start date - I was a Sprint employee in 2001 and they have my account starting in 2007.

    Now with April being a ways off maybe some restrictions could change. I would like the 10 year reduced down to 5 years personally.

    I post this not to get Sprint users mad but to be informed as they have choices of changes coming the future. If I was out of contract and on the fence to going to Verizon maybe this information impacts my decisions

    Personally I am staying with Sprint...not happy with the proposed changes but if my acct is corrected it wont affect me anyway...I have been with SPRINT 10 YEARS ..
    knightprincess13 likes this.
  21. IOWA

    IOWA Mr. Logic Pants Moderator

    Where do you find out when your account was "opened" or not?

    10 years to 5 years.. yeah for sure. In this market 5 Years is a long time to stay with anything. (Sadly, even a spouse it seems!)

    And to the guy who doesn't know what goog voice is, if you combine goog voice with the my friends and family unlimited calling, you end up with unlimited calling, period.

    https://www.google.com/voice

    That being said, if Sprint does this, and doesn't allow me to upgrade, I will not hesitate to jump ship.
  22. lakeshoredr

    lakeshoredr Member

    You can call or do a live Chat on Sprint.com I just did a live Chat to check to see if my time with Nextel carried over once Sprint purchased them.
  23. RoboMonkey

    RoboMonkey Well-Known Member

    I know what google voice is...good grief. The point was the plan with VZ is not less than the Sprint plan gvoice or no gvoice.

    If you leave then that's your choice, who cares. Sprint has to make money or there wont be a Sprint for people to talk trash about.
  24. IOWA

    IOWA Mr. Logic Pants Moderator

    And MY point is, I can get the same service, as of RIGHT NOW, cheaper on VERIZON, with BETTER COVERAGE. So what's the incentive to stay with Sprint?
  25. Rigmaster

    Rigmaster Well-Known Member

    Bottomline for Sprint and all carriers - more people are using smartphones regularly than any other mobile communication, productivity, and entertainment devices. That means more opportunities for profit. In Sprint's case, it's do the $10 surcharge which is exempt from discounts.

    Sprint is still the value provider, and they didn't lose any ground now that other carriers have tiered data. It's possible to get "cheaper" on other carriers, but not cheaper given exact same plan features. I've heard people from other carriers say they like the service and coverage better than Sprint, but I've never heard or seen much boasting about getting great value and low prices from other carriers (except TMo).

    As to the upgrade policy changes that all carriers are instituting now, I'm not surprised. Actually, I hope it turns into a situation where phone makers then stop making so many barely-different versions of phones. That will leave carriers competing on service, cost, and coverage far less dependent on having the one or two phones that someone really wants.

    I don't care about the upgrade policy, but Sprint should be awfully careful about trying to imitate ATT & VZW. Those two are much more able to "impose" penalties and withstand churn. Another prolonged period of churn is precisely what Sprint's getting out of.

    I also think these lack of upgrade plans will strongly make buyers consider buying phones at full price. So often the carriers have said subsidizing is the reason for the contracts. Let's see how they react to people saying they'd rather take the full-price hit upfront and prefer to go without a contract or with one less than the two year standard.
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