Sprint issues in NC


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  1. TRSN

    TRSN Well-Known Member This Topic's Starter

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    We are having some significant problems in the Raleigh area. When I place a call, the person i call can not hear me. When I receive a call from a sprint phone, i can not hear them. A friend called me yesterday and when i answered, i heard a recorded message from Sears that my delivery was going to be on time (i didn't have a delivery scheduled) instead of my friend. When my son called to get his vmail messages, a woman picked up. We are being connected to random people. we are dropping calls.

    Sprint says there is a cell tower down in our area. Would that cause these problems? not sure. my neighbors are experiencing the same with their sprint phones.

    It really is frustrating.
     

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  2. stevenw00

    stevenw00 Well-Known Member

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    This is news to me. I live in east Raleigh and work in Cary, and I haven't had any issues. How long has this been going on? The only thing I can remember happening is that my wife and I have each received one voicemail that was complete static (one from an AT&T customer that should have had good service and one from a landline.) This would have been Wed. or Thurs. of last week though.
     
  3. badankles

    badankles Well-Known Member

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    i called last week and they said there is "cross talk" going on and working to fix.
     
  4. CriticalCritic

    CriticalCritic Well-Known Member

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    Live in Cary, class in Raleigh. No issues recently.
     
  5. TRSN

    TRSN Well-Known Member This Topic's Starter

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    this has been going on for about a week. I have been between N Raleigh and Cary and happens in both locations. My entire family has brand new Epics, my neighbor has an Epic, and other neighbor has an EVO. We are all facing the same issues.

    I continue to have dropped calls and cross talk. I am losing my patience, as I use my phone for business all day long. I find it hard to believe it is a tower issue, since it happens in locations 30 miles apart. I am at a loss if there are no other people having this besides my neighborhood.

    Even the manager at the Raleigh store said he had crosstalk last Friday.

    My dilemma is that my kids are begging me to keep Sprint, as they love their Epics. I just can't run my business this way. I think Sprint will let me out of my contract, but then what - back to the iphone with AT&T. IMO, no one has a phone as good as the Epic.
     
  6. badankles

    badankles Well-Known Member

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    The person I know that had the cross talk issue is no longer having that issue. You might want to call sprint to check your phone settings on server side.
     
  7. TRSN

    TRSN Well-Known Member This Topic's Starter

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    The issue is reportedly effecting only those in the Raleigh area that have a non 919 area code. Spring finally acknowledged there is an issue with the network with the out of town area codes. Going on week 3 with no planned resolution date from Sprint.

    I assume those that responded that are not having issues have a 919 area code.
     
  8. bgfromnc

    bgfromnc New Member

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    Correct, my wife has been having this same problem for about a month. She has a 561 number as she has a real estate business in South Florida. At least half of her incoming calls are useless because people cannot hear her. In addition there is a ton of cross-talk. I cannot believe that Sprint has yet to resolve this problem.

    BG
     
  9. TRSN

    TRSN Well-Known Member This Topic's Starter

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    local Sprint store told me they are hoping to have the issue (12 towers down) corrected within 2 weeks.
     
  10. Rigmaster

    Rigmaster Well-Known Member

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    I'm going down to carolina this weekend and I'm from new jersey so will post my results in a few days. Have a 908 code.
     
  11. Rigmaster

    Rigmaster Well-Known Member

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    No phone issues at all. 4g is spotty in FTP and rare in Durham. Had full signal near South Point mall and speed was pretty good.
     
  12. Evolatic

    Evolatic New Member

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    I'm having the issues using a 910 area code in Raleigh thanks for the info.
     
  13. jtpollock

    jtpollock Member

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  14. Rigmaster

    Rigmaster Well-Known Member

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    I had no call issues, and I have a 908 area code. I placed and received calls while in Raleigh, Durham, Cary, RTP, and the outskirts of Chapel Hill. 4G worked very well in RTP both indoors and outside hotel. 4G was pretty good in downtown Raleigh. Did simultaneous calling and surfing with no issues. Also watched YouTube on 4G while driving (I didn't but my family did) with jitter- and skip-free experience.

    I expected trouble after reading this forum, but it was actually pretty good. I'm envious of the 4G signal quality and range compared to NJ.
     

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