Hi all I'm waiting for a replacement MS2 but I don't want to hit the same wall second time around. This is what happened the first time around:- Charged battery Inserted SIM SIM was recognised (Vodafone service provider) Display showed two icons (not identified in instructions or online manual) in place of the standard: Call, toggle, and “blue man” icons. The two icons shown were, on LHS: an unlocked padlock, and on RHS: a camera. Touching either of these two icons sets off a vibrate but no other response Device would not respond properly to a hard reset (on/off+camera), No access to the Recovery Screen (through reset procedure): display black apart from some sort of report (small white font at the top left of screen) Any ideas what may have gone wrong? The only other thing I found was that when I replaced the SIM into my old phone Vodafone had sent several text messages saying they had sent some new settings .... to "take advantage" of the new features!!