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  1. Vitaneon

    Vitaneon New Member

    My Samsung Moment just an hour ago started an issue where it will constantly restart itself. Every time I turn it on, it will either just loop restarting or turn on my phone, but my background is replaced with a blank black screen and (no service) in the corner. If I try to unlock it, it restarts itself. Is this my phone specifically, or is it a Moment-wide thing like the odd characters in the text messages?

    At this point, I'm ready to get a brand new phone. The Moment is getting on my nerves.

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  2. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

    It sounds like you're in a boot loop. Did you install any apps just before this happened? Root the phone? Install an alternate rom? The first step would be to pull the battery, wait 30 seconds, replace it then power up. If that doesn't work, you could go into recovery and clear the caches but if those concepts are foreign to you, it might be better to go to a repair center and let them deal with it. Good luck!
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