Stay away from AT&T - Crooks


Last Updated:

  1. suprsidr

    suprsidr Active Member This Topic's Starter

    Joined:
    Jul 25, 2010
    Messages:
    27
    Likes Received:
    2
    Just got my monthly bill from the crooks over at AT&T.
    With my iPhone, I complained about paying $.20/TXT MSG, so when I got my cappy the rep suggested I get a 200 msg package for $5/mnth - OK, that will save me some money.

    So now I get my bill, and have $30 in extra TXT MSG charges.
    Something called ICQ IM in other words Interner chat like AOL instant messenger, gmail chat, yahoo IM, MSN messenger.... are all rolled into the chat/TXT MSGing category and appropriately charged. - F'N CROOKS!

    What the hell is my $30/mnth unlimited data plan for then?????

    This is the classic nickel and diming our parents warned us about.

    It's always blown my mind that they charge extra for TXT MSGs in the first place.
    Think about it, each letter we text is 1 bit of data. So take the word "HELLO" - that's 6 bits of data. If I spoke the word "HELLO" over a digital voice connection it would be several hundred Kilobytes.
    These crooks are just exploiting the tween texting revolution and we all have to pay.

    Adding internet chat to the TXT MSG category is just another example of poor business practices by our service providers - Lookin' at you AT&T.
     

    Advertisement
  2. DT

    DT Well-Known Member

    Joined:
    Jul 23, 2010
    Messages:
    787
    Likes Received:
    145
    A normal chat app works over IP (wifi or cell), so I'd say you must have downloaded something that has an SMS component (that's likely configurable).

    I seriously doubt, AT&T is grabbing network packets, analyzing the content and then just arbitrarily deciding to ding your SMS usage.
     
  3. novagator

    novagator Well-Known Member

    Joined:
    Jul 20, 2010
    Messages:
    45
    Likes Received:
    2
    That sucks. Glad I don't use any IM service.
     
  4. rob989_69

    rob989_69 Well-Known Member

    Joined:
    Jul 15, 2010
    Messages:
    159
    Likes Received:
    17
    IM doesn't use your text... Not sure what you are using but I'd definately discontinue it. I use GVoice and don't have any issues. I haven't used the Instant messaging so I guess it's possible that uses your text but it doesn't make sense.
     
  5. suprsidr

    suprsidr Active Member This Topic's Starter

    Joined:
    Jul 25, 2010
    Messages:
    27
    Likes Received:
    2
    I called cust service and she told me that a text is a text.
    I have three friends on AIM who I keep in contact with regularly.
    Only one on gTalk ~10 msgs in the last month.

    They charged me for ~270 messages @ $.010

    The AIM client I'm using is the built-in Instant Messaging that came w/cappy
    That could be it. Prolly an AT&T app.

    Anyone know of another android AIM client?
     
  6. rob989_69

    rob989_69 Well-Known Member

    Joined:
    Jul 15, 2010
    Messages:
    159
    Likes Received:
    17
    I'd see if you can get a detailed list of those messages. I really can't see the aim usage being counted as text though.

    There are a number of different aim apps out there. Basically pick one.
     
  7. mckooter

    mckooter Well-Known Member

    Joined:
    Jul 25, 2010
    Messages:
    66
    Likes Received:
    11
    theres one called AIM... (its from AOL)
     
  8. suprsidr

    suprsidr Active Member This Topic's Starter

    Joined:
    Jul 25, 2010
    Messages:
    27
    Likes Received:
    2
    The built-in IM app had a bold "AT&T Instant Messaging" title across the top of the screen.
    It also says "request could not be completed while Wi-Fi is on" so they are forcing this app through their own service.
    Uninstalled.

    Still think AT&T are crooks.
     
  9. Busaboi

    Busaboi Member

    Joined:
    Jul 18, 2010
    Messages:
    10
    Likes Received:
    0
    Have a look at www.palringo.com/en/gb/android
     
  10. t-readyroc

    t-readyroc Well-Known Member

    Joined:
    Feb 26, 2010
    Messages:
    710
    Likes Received:
    80
    Errr... heh. There's your problem right there. I can't believe anyone actually uses/used that thing :eek:

    Nimbuzz.
     
  11. mttfrog13

    mttfrog13 Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    488
    Likes Received:
    64
    well there's your problem. most of those at&t apps charge for things that have free and better substitutes. Like the at&t navigator is what, $10/month when the google navigation is free and better.
     
  12. chicknlil

    chicknlil Well-Known Member

    Joined:
    Jul 22, 2010
    Messages:
    601
    Likes Received:
    104
    I've heard (though have no experience with) Meebo was pretty good.
     
  13. sremick

    sremick Well-Known Member

    Joined:
    Jun 18, 2010
    Messages:
    2,521
    Likes Received:
    356
    I use Meebo... it's great aside from how often it randomly disconnects.

    Anyways, text messages are a scam and how cell carriers charge for them is downright criminal. Hopefully we get to the day where "texts" are rolled into "data"... which reflects reality and is how it should have been from the beginning.

    Can you imagine if you paid $50/mo for your "unlimited" DSL/cable internet... but they tagged on $0.10/email in-addition to that? People would be up in arms... yet these same people bend over and pay the extra fees for the same treatment on their cell phone plan.

    I use email and IM on my phone. Screw text messaging and the greedy cell carrier bastards.
     
  14. jonE5

    jonE5 Well-Known Member

    Joined:
    Jul 22, 2010
    Messages:
    61
    Likes Received:
    0
    i use the google talk app, works fine
     
  15. BigCiX

    BigCiX Well-Known Member

    Joined:
    Jul 30, 2010
    Messages:
    3,591
    Likes Received:
    363
    I have the unlimited family plan with 700 minutes and unlimited text messages. My bill started off $149 And now it's $170. Nothings changed and I don't go over my minutes cause I have over 3000 rollover.
     
  16. Sharkonwheels

    Sharkonwheels Well-Known Member

    Joined:
    Jan 6, 2010
    Messages:
    268
    Likes Received:
    12
    $149?

    I wish...I'm hovering in the $260/mo range, 4 lines, 1400min, A-List, 2 x $30 unlimited, 2 x $25 2GB data, family unlimited texting(SMS/SMS/IM)

    Had to kill the landline to be able to afford my kids having data.
    I mean, it's almost criminal nowadays to have a 17yo and 18yo, and not have smartphones w/ data :)

    T
     
  17. suprsidr

    suprsidr Active Member This Topic's Starter

    Joined:
    Jul 25, 2010
    Messages:
    27
    Likes Received:
    2

    Looks promising.
    Much like digsby.

    Palringo android is still beta, but their android dev seems to be on a fast pace.
     
  18. mikegehl

    mikegehl Member

    Joined:
    Jul 21, 2010
    Messages:
    9
    Likes Received:
    0
    FYI - if using Google Voice for messaging...

    In Settings...Phones (in the Google Voice web client), make sure you DEselect the box to "Receive text messages on this phone."

    Then on your phone, you can select Google Voice as your default messaging app, and they'll be "invisible" to AT&T. If you have the above-mentioned box checked, it WILL count as a text as far as AT&T is concerned.

    Also, Google Chat does NOT count as messaging.
     
  19. BigCiX

    BigCiX Well-Known Member

    Joined:
    Jul 30, 2010
    Messages:
    3,591
    Likes Received:
    363
    I had got two iphone 3G at the time with a 15% discount
     
  20. razholio

    razholio Well-Known Member

    Joined:
    Jul 25, 2010
    Messages:
    102
    Likes Received:
    20
    yes, that is crooked. They deliberately deceived you by using specific terminology (IM) to describe an app that uses a very different, specific terminology (SMS). I would call and bitch about false advertising, FTC and FCC until they credit your account. Let them know that you are voicing your complaints on the blogs. Even bloated behemoths like ATT are waking up to the fact that their customers are talking to each other out here on the inter-tubes...
     
  21. Sharkonwheels

    Sharkonwheels Well-Known Member

    Joined:
    Jan 6, 2010
    Messages:
    268
    Likes Received:
    12
    Mine's ALSO with a 15% Premier discount! :eek:

    Figure $68 ($80-15% on 1400min) + data $51 ($30+$30-15%) + more data $42.50 ($25+$25 - 15%) +$30 unlimited family messaging + $30 (3 additional lines) adds up to about $221, plus avg 16% taxes = around $255-260 or so...

    Crap adds up FAST!

    Never in my wildest dreams, did I think I'd EVER be paying $250/mo for wireless service...

    T
     
  22. t-readyroc

    t-readyroc Well-Known Member

    Joined:
    Feb 26, 2010
    Messages:
    710
    Likes Received:
    80
    Fixed it for ya ;)
     
  23. hoodtrix

    hoodtrix Well-Known Member

    Joined:
    Mar 7, 2010
    Messages:
    67
    Likes Received:
    0
    sorry to brake this to you all but all carriers do this. I work for big red (yes i have a cappy because no recep in my house, but thats another discus) and some IM apps will work under the sms umbrella. this was done from a regular phone stand point. this way reg phones have the opportunity to IM since most have some type of text plan. Also a SMS is not DATA!!!!!!!!! it works over the voice network. I wont go into detail but just think about this... CDMA users cant talk and surf the web at the same time (unless ur on wifi) but yet you can talk and text at the same time, again this is because SMS uses the voice side. However MMS does use the data side to get those photos across, however carriers combined them because from a customer stand point a text message is a text message is a picture message is a video message. yes in the old days txt was sent via the data side but no longer. And since txt is not a call or directly access the internet they will have it on its own category and will always charge for it because of this, theres other reasons to charge for txt but its not relevant to this topic.
     
  24. no driver

    no driver Active Member

    Joined:
    Jun 21, 2010
    Messages:
    31
    Likes Received:
    2
    They give me a 15% discount because of my employer but they only apply it to my phone, not to my wife's, even though we're on a family plan. Is this right or do I need to call them up and have them put it on all of our service? It looks like Sharkonwheels is calculating a 15% break on all services?
     
  25. hoodtrix

    hoodtrix Well-Known Member

    Joined:
    Mar 7, 2010
    Messages:
    67
    Likes Received:
    0
    its really based off of the agreement at&t has with that company. For most the emp discount will be off the prim line minute plan price and any data plan that is 29.99 (it might be 24.99) or higher. Im wondering though with the new capped data plans at $25 if the discount is on 29.99 or higher then it wont cover that. Now THAT IS BEING A CROOK!!!

    (edit) i am sorry if my shorting of words may show up from time to time. Im use to notating accounts in short hand and so it comes out with certain words from time to time, and im lazy :)
     

Share This Page

Loading...