STILL can't update my phone, even after debranding. Help!Support


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  1. rpat

    rpat New Member This Topic's Starter

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    It is now July 8th and I am still unable to update my phone to the new firmware R2BA020. Please can someone help.

    I am in the UK just outside London and have been waiting for what seems likes ages now for o2 to release the new firmware but so far nothing. Every time I searched OTA or used SEUS my phone always came back with the same message: 'Your phone already has the latest software'. So I decided to debrand my phone rather than wait for o2 to get their act together. My phone (X10i) was showing 'Build number R1FA016'. Clearly not the latest software!

    I carefully followed the debranding instructions I found online hoping that once done I would be able to search OTA or use SEUS to find the new update and install it. However after successfully debranding my phone it STILL says the same thing it has been saying all along: 'Your phone already has the latest software'.

    I even went through the debranding process a second time using some 'R2BA020 UK unbranded' files I found on an x10 related website to see if that would install the new firmware. But afterwards my phone is still showing R1FA016 and when searching for updates the same old message: 'Your phone already has the latest software'.

    I am going mad trying to update to the firmware that everyone else seems to now have. Maybe London in the UK is not an important enough area for o2 to roll the firmware out to yet!! Either that or I am just plain doing something wrong. I can't understand why I can't get the update even after debranding my phone.

    Is there anyone out there that can help me. Please, I am sick of seeing 'Your phone already has the latest software' even though my phone clearly shows 'Build number R1FA016'.

    Thanks guys!
     

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  2. powerkiter

    powerkiter Well-Known Member

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    Have you voided your warranty by debranding?

    If so then just root it and get R2BA023 :)
     
  3. bish

    bish Member

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    the update is not released in the UK yet :(
     
  4. powerkiter

    powerkiter Well-Known Member

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    Are you sure mate?

    In the thread about the update being on its way to people from the UK claim to have updated to the latest version. One on Virgin and the other on Orange or they could be telling pork pies!
     
  5. JDwan

    JDwan Well-Known Member

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    Think bish was talking about people with X10's from the UK that are on the generic firmware. People that have phones branded by carriers seem to be able to get the updates while those with the generic firmware have yet to be able to update.
     
  6. powerkiter

    powerkiter Well-Known Member

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    OK that makes sense then :)
     
  7. kersey

    kersey Well-Known Member

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    The UK generic software update to R2BA020 is available. I updated mine well over a week ago before rooting and updating to the superior R2BA023 (but that's another story).

    To update don't use OTA or SE update. You need to install PC companion.

    Here's the link Sony Ericsson - Support - Softwaredownloads - Detailed - Pccompanion - Xperia? X10

    Install the software, connect your phone and click on 'support zone' this will check for a software update and will find R2BA020 and then will update you phone :D
     
  8. JDwan

    JDwan Well-Known Member

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    Ah. Thanks for the info, kersey.
     
  9. bish

    bish Member

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    what network are you on? im on t-mobile and i still get nothing from seus
     
  10. Gurba

    Gurba Well-Known Member

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    I just updated to R2BA023 via Companion. I'm in Norway but I find it hard to believe that we should get it before UK.

    In an email SE claims Android 2.x!! will be available in late Q3. :)
     
  11. JDwan

    JDwan Well-Known Member

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    Have you tried updating using PC Companion like kersey said? If not, try it and see how that works for you. If you don't have it installed, follow the link kersey gave in their post to download and install it. Once you've Mounted your SD card, your phone is connected to PC Companion and then you can search for updates as kersey mentioned.

    If you've tried this already with no update, then I guess you'll just have to be patient until it is released for your phone/region.
     
  12. Bexy

    Bexy Well-Known Member

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    I'm guessing it's not debranded completely/unlocked. I remember someone else saying they debranded/unlocked their X10 to use Three but, there were still O2 apps on it.
    I'm in the UK on an unbranded phone (was bought that way) and can confirm the update is there for the UK on completely unbranded phones.
     
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  13. Nasty

    Nasty Member

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    might sound stupid ... but ( i got my phone yesterday ) ... what is the R2BA023 update ? and what it will bring to the phone ... also id like to know ... how can i check if i have R2BA023 or the old update
     
  14. Bexy

    Bexy Well-Known Member

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    On your phone, go to Settings>About Phone and at the bottom it will say Build Number. If it doesn't say R2BA020 or R2BA023 go back to the top of the list in About Phone and it should say Software update. You should be able to update using that. If not download Sony Ericsson Update Service (SEUS) or PC Companion and you should be able to update through that. As others have said though, depending on the network, phone branding or region, it might not be available for you just yet. In which case you would need to root the phone to install R2BA023.

    Over 014 and 016, the 020/023 update brings better responsiveness from the phone and screen, menus are also smoother and the battery supposidly lasts longer. I haven't been able to check if it has for mine yet as I've been pluggin it in to grab photos from the phone n stuff so I haven't let it run down naturally yet.
    Also, some have said 023 makes the incall volume better.

    MediaScape and TimeScape are also more fluid. You can also change the background color on timescape. You also have the option to disable updating once you open TimeScape - something that actually bothered me, as it was set to never update but, once I opened it, it would. I personally, prefer to do it manually and now I can, even when I go there by mistake :eek:, it won't try using my 3G to download the updates.
     
  15. Nasty

    Nasty Member

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    all right thank you for the info !!! im happy i already had R2BA020 thank you !
     
  16. MrVeezo

    MrVeezo Member

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    I dont know whats happening with mine but its still on 016, im on o2 in uk i didnt debrand or do anything like that. anyone has that problem like me ? oh yeah i tried OTA, SEUS and Companion ...
     
  17. Bexy

    Bexy Well-Known Member

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    Yeah O2 haven't released the update yet, unfortunately you guys have to wait longer :(. I've also not heard anyone mention Vodafone UK. Vodafone are TERRIBLE at getting the updates out, so I'm sure O2 will move quicker than Vodafone, that's the only positive. Hopefully it won't be long though. Apparently you should get a notification saying it's available - I didn't though (although I don't think i gave it chance really). Although I personally, would keep trying every day :eek:. And checking here of course, someones bound to post when O2 release it :).
     

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