I have had all kinds of problems with slow downs and freeze ups. I had to remove nearly every app in order to receive text messages. The phone can't stream Sprint TV without getting choppy unless I am on wi-fi at home. The screen resolution is so poor, it's laughable. The 4 buttons at the bottom of the screen rarely work when I want them to. And the search button seems to get pressed by a ghost. The return button almost NEVER works. If the phone was 2.2, it might be something I could manage with, but as it is, this is nearly a busted ass phone. Anyone else return a phone in the 30 window? How do you do that? Thinking about getting the Epic, even though it's another Samsung. Any advice, tips, suggestions, anything? Thanks in advance.