Still no Update :)Support


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  1. winky

    winky Well-Known Member This Topic's Starter

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    Hello. I have the GSM HTC Hero (w/ chin) and have yet to receive the update. I'm starting to wonder if I'm ever going to. I would rather not root my phone. I have tried pushing the date up and still nothing. Can anyone help?

    My build # is: 2.73.421.5

    Thanks!
     

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  2. Peji

    Peji Well-Known Member

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    Are you connected to a wifi on it?
     
  3. winky

    winky Well-Known Member This Topic's Starter

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    Yes I am. All the time.
     
  4. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    Have a look at this thread. This is what we recommend if you can't get the update.

    To summarise, if the tricks I mention don't make the OTA update appear (one trick being the date change), you need to upgrade to the most recent 1.5 firmware.
     
  5. winky

    winky Well-Known Member This Topic's Starter

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    Thanks for the reply. I actually read that thread and tried everything on there already. When I go to the HTC site to download a newer ROM, I am told "Sorry, this software download is not suitable for your device."

    I am not in the UK but in Albania on a local carrier. Does that mean I have no chance of getting the update?

     
  6. Slug

    Slug Check six! Moderator

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    Winky, take a look at this post - the procedure should work on any branded firmware. You'll find a link to the most recent generic HTC firmware here.
     
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  7. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    My google-fu skills are letting me down; I can't tell what branding the 2.73.421.5 firmware has. Obviously you don't have an unbranded phone, or the HTC website would let you download the ROM.

    Unless your network's own website has details about the update, I'd go with what Slug suggested.
     
  8. winky

    winky Well-Known Member This Topic's Starter

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    Okay, I went through the steps in this post. I am unable to download ROM version 2.73.405.5 as I'm still getting the same message that this download is not compatible with my phone. So, I downloaded the Android 2.1 (AOSP) but don't know what to do with that as it does not give me any steps to follow.
     
  9. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    Don't bother with the AOSP thing, it's not a ROM as such.

    This actually came up already in the thread Slug linked you to, you can view the full thread via the link if you want to. But yeah, you can get the firmware from here: http://forum.xda-developers.com/showthread.php?t=559622
     
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  10. winky

    winky Well-Known Member This Topic's Starter

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    Thanks, guys. It worked. You guys are great!
     

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