Support Stock email app showing old notifications

Discussion in 'Android Devices' started by couch257, Aug 26, 2013.

  1. couch257

    couch257 Well-Known Member
    16

    Apr 8, 2010
    45
    3
    16
    Metro Boston
    I use the stock email app for my corporate exchange email. Most everything works fine but after all emails are read and there are no notifications, when a new email arrives, the notifications will show that I have more than the one new message. It is showing that I have 9 new messages (or some number other that 1).
    Also once the emails are read my laptop, the notifications don't go away on the phone (again showing more than 1 message).

    Any suggestions?
     

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  2. Goodspike

    Goodspike Well-Known Member
    143

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    I'm hardly an expert on mail, but I suspect it's probably a POP account, and not IMAP. If you can set it up as IMAP, you probably won't have those issues.
     
  3. couch257

    couch257 Well-Known Member
    16

    Apr 8, 2010
    45
    3
    16
    Metro Boston
    GoodSpike- Its set up under Microsoft Exchange Activesync so its neither POP or IMAP.
     
  4. Goodspike

    Goodspike Well-Known Member
    143

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    I've never used a Microsoft Exchange email service, so I don't know what the options are there. Sorry.
     
    couch257 likes this.

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