Stop getting email?Support


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  1. BeastMD

    BeastMD Well-Known Member

    I for some reason continually stop getting email pushes, rebooting the phone usually worked but so far has not this time... Any ideas?

    I searched the forum, but only came upon one post with no answers. :)

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  2. BookLover

    BookLover Well-Known Member

    Did you uninstall your task killer?
  3. BeastMD

    BeastMD Well-Known Member

    I have one installed but I dont use it for automated task killing, and unless I am actually using it it does not run.
  4. apinkel

    apinkel Well-Known Member

    There is a peak hours schedule in the Settings-->Battery Manager-->Battery Mode-->Presets section that turns off push email during preset times of the day. You could try creating a custom profile that doesn't turn off push email at night. That's something to check.

    That said, I had problems with my work exchange account not syncing and my yahoo imap account not syncing... they would just stop working and I'd have to reboot. There's a long thread over in the motorola support forum about this issue.

    If this sounds like your problem here's the solutions I've found:
    -Verizon was giving out licenses to an alternate email client called touchdown. You could stop into a verizon store to see if they are still doing that.
    -There's a free app called "Improved Email" that I'm using. It's not perfect but it's been far better then the stock app for me.
  5. cygnusloop

    cygnusloop Well-Known Member

    MOTOROLA was giving out Touchdown licenses, not Verizon. And, sorry to say, they are not doing that anymore (it was due to a notification issue with the blur exchange client under 2.1). That said, even at $20, I think Nitro Desk Touchdown is worth the money. It's a really nice corporate exchange application. For me, it's worth it just for the fact that I don't have to key in a PIN every time I unlock the phone (my IT department forces the PIN). With Touchdown, I only have to enter the PIN when I start the Touchdown application.
  6. BeastMD

    BeastMD Well-Known Member

    I was just rebooting the phone to try to get it back, but that wasnt working. Then I tried a battery pull and it started working. I don't know what the difference between turning it off and pulling the battery is but....
  7. westside

    westside Well-Known Member

    I have a similar problem. I've changed my presets but it still seems like I have to toggle wi-fi to get either wi-fi or 3G to pull in email.

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