Yes I have read the FAQs and I don't understand what factor reset is? If I do that will my old texts be deleted as well? (Considering the texts I have on locked) And if I backup my apps onto some app will it keep my converstation from before still there? I apologize for my lack of technical knowledge but this is just really frustrating me. I already moved apps to sd. and I only have 4 apps left. -__- Pleaseplasepaleasee If you know how to fix this solution please leave a simple step by step I can follow! Thanks so very much.