I am wondering if anyone can help. We have a 2 week old stratosphere. This morning, we realized it is not charging. Used some alternative charges (we are out of town) and think it may be because the one we have is not powerful enough. Our only hope with that is to now wait until we get home to see if that is the issue when we can grab one more alternative charge. However, we are also unable to get any 4g coverage. We have a gray circle with a gray slash through it in the top toolbar. My phone has 4g and is working just fine. I've removed sim and battery multiple times to no avail. I've shut off airplane mode and put it back on. I've done everything I can think of and can't figure out how to get it to work. Could this be related to the battery charge or do you have any other thoughts or suggestions? Thank you in advance.