Stratosphere received pictures as 5 second videoSupport

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  1. Drunder40

    Drunder40 Well-Known Member

    Just got this phone and when someone sends me a picture, the phone receives it as a short video (Has the picture in like a bubble with the > icon to play the video.

    Anyone know what setting needs to be changed so it receives a picture as a picture and I can just tap the pic to see it full screen?


  2. MeLittleMe

    MeLittleMe Active Member

    Mine does the same thing. Save the pic and it should save it correctly as a jpg file.

    Now I know why I waited all this time before getting a smart phone. If there are these many bugs and poorly written apps now, it must have been a nightmare for early adopter! I can't afford to lose any more hair as most of it disappeared during the "Windows" years.
  3. striker1211

    striker1211 Member

    Mine does it to. It's very annoying.
  4. jbrandt1979

    jbrandt1979 New Member


    any solution to this yet? it's kind of annoying.
  5. bubbalv29

    bubbalv29 Well-Known Member

    There is no solution, almost all android phones do this, just download an alternative messaging application, handcent sms let's me just click on the photo to open it, try it out, its much better than the stock app.
    jbrandt1979 likes this.
  6. jbrandt1979

    jbrandt1979 New Member

    that's weird, my old 3G Droid didn't do that.

    I'll have to give that a try, thanks!

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