My phone restarted itself the other day, and then hung on the startup screen, so I removed the battery and tried to restart. Once again, hung on startup. I tried once again, and it took me to the bootloader screen. I tried rebooting from the bootloader, restoring to factory settings, it just keeps restarting into the bootloader menu. I called HTC, and they had me try a few things, and tried putting it into recovery themselves, all to no avail. They are supposed to be getting back with me, however that was Wednesday, and it is now Sunday and I haven't heard anything back. When I try to start, it shows: ******LOCKED******* PYRAMID PVT SHIP S-ON RL HBOOT-1.27.0000 eMMC-boot Jan 13 2012, 17:33:34 Now, I have no idea what any of that means. My phone has never been unlocked or anything of the sort. Any suggestions?